OM (with OM Online, 1 term (6 months) Printed Access Card)
OM (with OM Online, 1 term (6 months) Printed Access Card)
6th Edition
ISBN: 9781305664791
Author: David Alan Collier, James R. Evans
Publisher: Cengage Learning
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Chapter 2, Problem 6PA

(a)

Summary Introduction

Interpretation:The measure of productivity in relation to the units of output per dollar of input during the four year period.

Concept Introduction:The key focus of operations management is to enhance the productivity of processes within firms. Productivity simply means the ratio between the inputs and the outputs of a process. Organizations strive to obtain a higher output with lesser inputs. Such a situation would ideally be called a high productivity situation. Sometimes, organizations spend enormous amounts on a specific kind of an input such as machinery. This may sometimes be considered in vain. However, although the initial cost is high, it would ultimately bring down other expenses such as labor costs in the long run.

(b)

Summary Introduction

Interpretation:Consideration on purchasing new equipment that would reduce the annual labor cost.

Concept Introduction:Productivity is the ultimate goal of operations management. It simply refers to the ratio between inputs and outputs. Businesses manage their processes in such a way that they can obtain a higher output by spending a lesser input. When inputs are lesser than outputs, it is a situation of higher productivity. There are instances where organizations incur a lot of inputs but the productivity of the same is obtained over a long period of time. The annual labor cost coming down over a number of years due to the implementation of a new machine is an example for the above.

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1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c)       Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.       2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8.   Weeks Sales of hand-held pies(000s) 1 19 2 18 3 17 4 20 5 18 6 22 7 20   Forecast the week 8 sales using the following approaches:   a) Naïve approach b) 5-month moving average c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5. d) Exponential smoothing using a smoothing constant of 0.30, assume a…
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