Operations Management: Processes and Supply Chains (11th Edition)
Operations Management: Processes and Supply Chains (11th Edition)
11th Edition
ISBN: 9780133872132
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter 2, Problem 2.1C
Summary Introduction

Introduction: Quality is a term used by customers in conformance to their satisfaction related to products and services. Products and services which attains certain standards to make distinguish identity in the market are said to be quality product or service

To define: the process outcome and quality at the restaurant.

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Operations Management: Processes and Supply Chains (11th Edition)

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