Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
expand_more
expand_more
format_list_bulleted
Concept explainers
Videos
Textbook Question
Chapter 17, Problem 7P
Blue Jeans Modeling Agency specializes in providing wholesome youthful models for top women’s magazines. Blue Jeans assigns models to clients with an understanding of client philosophies, target markets and product characteristics. The company rates its models on a scale of 1 to 5 (with 5 being best) as to how close they are to the client’s ideal model. For a given month’s issue, only one model can be assigned to each client, and models cannot appear in more than one magazine. Given the ratings below, assign models to clients so that total client satisfaction is maximized. What is the total client satisfaction score?
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
What written materials should the supervisor provide for new letter carriers in light of what Carol Burgess already provides?
Carol Burgess is a letter carrier and a part-time trainer of letter carriers for the U.S. Postal Service in a major city on the west coast. She trains all new letter carriers in her service area, which encompasses the northern half of her state. Over the past five years she has trained 318 new letter carriers. Typically,the training is offered prior to the new letter carrier’s entry onto the job, although sometimes it occurs shortly thereafter.The training program typically encompasses both the orientation of new employees to the U.S. Postal Service and the development of specific skills needed by the new letter carrier. The latter involves practice in casing mail (i.e., sorting) to appropriate locations of a case in preparation for delivery,reading maps, determining appropriate sequencing of delivery, and customer relations. The total training program takes…
Staffing is a critical function within an organization, encompassing the identification, recruitment, selection, and placement of individuals in various roles to achieve the organization's objectives. Effective staffing involves not only finding suitable candidates with the necessary skills and qualifications but also ensuring a cultural fit within the organization. The staffing process begins with forecasting the workforce needs based on the organization's goals and then moves on to the recruitment phase, where potential candidates are sought through various channels. Selection involves evaluating candidates through interviews, assessments, and other methods to identify the best fit for the job. Proper staffing contributes significantly to organizational success by building a competent and motivated workforce.
Question: How does the organization balance the need for external talent acquisition with internal development and promotion to ensure a well-rounded and sustainable staffing…
One of the engineers at Clearwater Electronics is a devout Muslim and is required to attend prayer services at his mosque during the day on Friday for a short period. He has asked his direct supervisor in the past if he might take time off, but his supervisor said it would be too inconvenient. The engineer has now asked HR for help in determining if a reasonable accommodation could be made so he can attend the midday prayer service. Which of the following statements would be considered the best “reasonable accommodation” HR can present to the supervisor?
The company could allow the engineer to take his lunch break to attend the prayer service. If he is late returning, he can make up the time at the end of the day.
The company could remodel a storage area as a prayer space, which would require at least six thousand dollars for the remodel because of the need for washroom facilities.
The company could ask another employee to cover for the time the engineer is gone and…
Chapter 17 Solutions
Operations and Supply Chain Management 9th edition
Ch. 17 - Scheduling Major League Baseball Umpires It used...Ch. 17 - Scheduling Major League Baseball Umpires It used...Ch. 17 - Solving Tough Scheduling Problems in Healthcare...Ch. 17 - Solving Tough Scheduling Problems in Healthcare...Ch. 17 - Analytics at Airbnb Airbnb is a global community...Ch. 17 - Analytics at Airbnb Airbnb is a global community...Ch. 17 - Analytics at Airbnb Airbnb is a global community...Ch. 17 - Analytics at Airbnb Airbnb is a global community...Ch. 17 - How do scheduling activities differ for projects,...Ch. 17 - Why is scheduling a job shop so difficult?
Ch. 17 - What three functions are typically performed by a...Ch. 17 - Prob. 4QCh. 17 - How can the success of a scheduling system be...Ch. 17 - Describe the process of loading and load leveling....Ch. 17 - What is the purpose of dispatch lists? How are...Ch. 17 - When should the following sequencing rules be...Ch. 17 - Give examples of sequencing rules you use to...Ch. 17 - What information is provided by the critical ratio...Ch. 17 - How are work packages, hot lists, and exception...Ch. 17 - What are Gantt charts, and why are they used so...Ch. 17 - Explain the concept behind input/output control....Ch. 17 - Explain the difference between infinite and finite...Ch. 17 - How does theory of constraints differ from...Ch. 17 - Explain the drum-buffer-rope concept.Ch. 17 - Discuss the similarities and differences between...Ch. 17 - What are some typical issues involved in employee...Ch. 17 - What quantitative techniques are available to help...Ch. 17 - At Valley Hospital, nurses beginning a new shift...Ch. 17 - Valley Hospital (from Problem 17.1) wants to focus...Ch. 17 - Prob. 3PCh. 17 - Sunshine House received a contract this year as a...Ch. 17 - Karina Nieto works for New Products Inc., and one...Ch. 17 - Decenture has four new IT hires available for...Ch. 17 - Blue Jeans Modeling Agency specializes in...Ch. 17 - Evan Schwartz has six jobs wailing to be processed...Ch. 17 - College students always have a lot of work to do,...Ch. 17 - Today is day 4 of the planning cycle. Sequence the...Ch. 17 - Alices Alterations has eight jobs to be completed...Ch. 17 - Jobs A. B, C, and D must be processed through the...Ch. 17 - Sequence the following jobs by (a) SPT, (b) DDATE,...Ch. 17 - Prob. 14PCh. 17 - Claims received by Healthwise Insurance Company...Ch. 17 - Jobs processed through Percys machine shop pass...Ch. 17 - Prob. 17PCh. 17 - Sassy U makes fashion jeans out of a variety of...Ch. 17 - Restore is a small repair shop that makes...Ch. 17 - Precision Painters, Inc., has five house painting...Ch. 17 - Tracy has six chapters on her desk that must be...Ch. 17 - Updike Upholstery cuts and sews fabric for custom...Ch. 17 - The following data have been compiled for an...Ch. 17 - The input/output report for Work Center 6 is as...Ch. 17 - Kim Johnson, R.N., the charge nurse of the...Ch. 17 - Rosemary Hanes needs help in scheduling volunteers...Ch. 17 - Schedule the wail staff at Vincents Restaurant...Ch. 17 - Mr. Baskins, manager of Tom and Jerrys Ice Cream...
Additional Business Textbook Solutions
Find more solutions based on key concepts
Consider the sales data for Computer Success given in Problem 7. Use a 3-month weighted moving average to forec...
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
What is precedent, and how does it affect common law?
Business in Action
Define the terms total quality management, just-in-time, and reengineering. What do these terms have in common?
Operations Management, Binder Ready Version: An Integrated Approach
What is a qualitative forecasting model, and when is its use appropriate?
Operations Management
What is precedent, and how does it affect common law?
Business in Action (8th Edition)
The best fits using exponential smoothing, trend analysis, and linear regression for the given data. Introducti...
Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Joliana is a human resources professional with Odd Objects Company. Her primary responsibility is during the fall is to prepare the customer care center for their seasonal rush. She is tasked with a goal of filling 100 customer support positions by Halloween. She screens candidates and forwards potential fits to the manager of customer care. Jollana is playing a key role in which of the following processes? Multiple Choice human capital shadowing recruiting mentoring inh specificationarrow_forwardScenario: You are the supervisor of the Sales Department of Khemlani Furniture. It is customary to check the attendance register semi-annually to determine attendance and punctuality of supervisees. Your checks revealed the following for Joanalee Smith: late for 160 days for more than 30 minutes each morning absent for 10 days without proper documentation. You met with Ms Smith and presented your findings mentioned above. At that meeting, she explained that her parents, who live with her, are sick and she has a special needs daughter who she takes to the day care each morning. Together you explored some options and arrived at an amicable solution. Task: With the aid of a computer, prepare a report to the management of your organisation outlining the following: the results of your attendance and punctuality checks your findings from the meeting with your supervisee decisions taken during the meeting. The following skills should be demonstrated: proofread,…arrow_forwardlocal market research fim has just won a contract for several thousand small projects involving data gathering and statistical analysis. In the past, the firm has assigned each project to a single member of its highly trained professional staff. This person would both gather and analyze the data Using this approach, an experienced person can complete an average of 10 such projects in an eight-hour day. The firm's management is thinking of assigning two people to each project in order to allow them to specialize and become more efficient The process would require the data gatherer to fill out a matrix on the computer, check it and transmit it to the statistical analysis program for the analyst to complete. Data can be gathered on one project while the analysis is being completed on another, but the analysis must be complete before the statistical analysis program can accept the new data. After some practice, the new process can be completed with a standard time of 20 minutes…arrow_forward
- Great Valley Income Tax Advice GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 50 years of experience, GV categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 5 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 30 percent of cases Here, “easy” versus “complex” refers to the complexity of the customer’s earning situation. In order to prepare the income tax statement, GV needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. *Refer to…arrow_forwardGreat Valley Income Tax Advice GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 50 years of experience, GV categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 5 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 30 percent of cases Here, “easy” versus “complex” refers to the complexity of the customer’s earning situation. In order to prepare the income tax statement, GV needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. The activities…arrow_forwardLast activity in procure to pay process is: Select one: a. Need clarification b. Forecast and plan requirement c. Settlement, payment and measurement of performance d. Transportationarrow_forward
- This process is used in business or manufacturing to predict their future requirements Select one: a. Plant Layout b. Capacity Study c. Forecast d. Schedulingarrow_forwardSADI Limited is a manufacturing company with several branches across the Ghana. The company has been facing several issues regarding turnover of employees for the past five years which has resulted in the low sales, reduced profit and the inability of the firm to meet it strategic objectives. In addition, the company is faced with severe competition from other firms in the industry it operates. You have been engaged as a Human Resource Management consultant to help resolve these concerns. Upon careful analysis and deliberations in an attempt to find out appropriate solutions to the current situation, you observed that the employees hired during the period do not fit into both the job and the organization. As the HRM consultant for SADI Limited what recommendations will you give to enable the firm ensure that the approaches used in choosing candidates for the job predicts the right candidates who will better fit into job roles and contributes significantly to the success of the firm.arrow_forwardSalt & Pepper & Co (Salt & Pepper) is a firm of Chartered Certified Accountants which has seen its revenue decline steadily over the past few years. The firm is looking to increase its revenue and client base and so has developed a new advertising strategywhere it has guaranteed that its audits will minimise disruption to companies as they will not last longer than two weeks. In addition, Salt & Pepper has offered all new audit clients a free accounts preparation service for the first year of the engagement, as it is believed that time spent on the audit will be reduced if the firm has produced the financial statements. The firm is seeking to reduce audit costs and has therefore decided not to update the engagement letters of existing clients, on the basis that these letters do not tend to change much on a yearly basis. One of Salt & Pepper’s existing clients has proposed that this year’s audit fee should be based on a percentage of their final pre-tax profit. The…arrow_forward
- what is the specific software used for Tim Hortons CRMarrow_forwardAn electrical contractor's records during the last five weeks indicate the number of job requests: Week: Requests: 1 2 3 25 27 25 4 26 57 27arrow_forwardAfter reading chapter 6 of the text, discuss the process used to overcome objections. This upcoming Tuesday will be the 3rd meeting the sales team from La Carva Luxury Bathtubs will be having with a prospect regarding bathtubs she would like to purchase. The sales team conducted a presentation five months ago to a group of prospects, which this prospect attended. While the prospect expresses great interest in the product, at the previous meetings she seems to have additional concerns regarding the bathtubs and was not able to come to a decision to make a purchase. This issue is becoming overwhelming, and the sales team intends to address this matter once and for all. Based on the techniques discussed in the chapter, which specific technique do you believe will effectively address the prospect's objections? Explain. Please be mindful to use relevant personal selling concepts to support the claim. Use Professional Selling by Sam Hunt as a referencearrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Inventory Management | Concepts, Examples and Solved Problems; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=2n9NLZTIlz8;License: Standard YouTube License, CC-BY