EBK MANAGEMENT, LOOSE-LEAF VERSION
EBK MANAGEMENT, LOOSE-LEAF VERSION
13th Edition
ISBN: 8220103768115
Author: DAFT
Publisher: YUZU
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Chapter 17, Problem 18EE
Summary Introduction

To determine:

The feeling while communicating with people.

Introduction:

Communication refers to a process in which the information is passed from one person to the other or a group. The passing of information is done with the help of verbal and nonverbal communication. Communication takes place with the intent of influencing or motivating behavior.

According to the managers, communication is one of the toughest tasks and it is one of the critical skills. However, they also understand that it is one of the greatest responsibilities to communicate the information from the top management to the employees.

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