Concept explainers
A foreman has determined processing times at a work center for a set of jobs and now wants to sequence them. Given the information shown, do the following:
a. Determine the processing sequence using (1) FCFS, (2) SPT, (3) EDD, and (4) CR. For each sequence, compute the average job tardiness, the average flow time, and the average number of jobs at the work center. The list is in FCFS order.
b. Using the results of your calculations in part a, show that the ratio of average flow time and the average number of jobs measures are equivalent for all four sequencing rules.
c. Determine the processing sequence that would result using the S/O rule.
a)
1)
To determine: The processing sequence based on First Come First Served (FCFS).
Introduction: First Come First Served is the scheduling rule, which helps to arrange the sequence in the order. Here, the first come would be served first.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine the sequence using FCFS:
According to FCFS, the first come would be served first. Hence, the jobs should be sequenced in the order as per its arrival.
Hence, the sequence of jobs using FCFS is a-b-c-d-e-f.
Determine average flow time, average tardiness, and average number of jobs for FCFS:
Job | Processing time (days) | Flow time (days) | Due date (days) | Tardiness |
a | 4.5 | 4.5 | 10 | 0 |
b | 6 | 10.5 | 17 | 0 |
c | 5.2 | 15.7 | 12 | 3.7 |
d | 1.6 | 17.3 | 27 | 0 |
e | 2.8 | 20.1 | 18 | 2.1 |
f | 3.3 | 23.4 | 19 | 4.4 |
Total | 23.4 | 91.5 | 10.2 |
Supporting calculation:
Processing time and due date are given for each job. Flow time is the cumulative of the processing time.
Tardiness of Job a:
Flowtime is less than the due date. Hence, there would be tardiness.
Tardiness of Job b:
Flowtime is less than the due date. Hence, there would be tardiness.
Tardiness of Job c:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job c is 3.7.
Note: The procedure continues for all the jobs.
Average flow time:
It is calculated by dividing the total flow time and number of jobs.
Hence, average flow time is 15.25 days.
Average tardiness:
It is calculated by dividing the total tardiness and number of jobs.
Hence, average tardiness is 1.7 days.
Average number of jobs:
It can be determined by dividing the total flow time and total processing time.
Hence, average number of jobs is 3.9 jobs.
1)
To determine: The processing sequence based on First Come First Served (FCFS).
Introduction: First Come First Served is the scheduling rule, which helps to arrange the sequence in the order. Here, the first come would be served first.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine the sequence using FCFS:
According to FCFS, the first come would be served first. Hence, the jobs should be sequenced in the order as per its arrival.
Hence, the sequence of jobs using FCFS is a-b-c-d-e-f.
Determine average flow time, average tardiness, and average number of jobs for FCFS:
Job | Processing time (days) | Flow time (days) | Due date (days) | Tardiness |
a | 4.5 | 4.5 | 10 | 0 |
b | 6 | 10.5 | 17 | 0 |
c | 5.2 | 15.7 | 12 | 3.7 |
d | 1.6 | 17.3 | 27 | 0 |
e | 2.8 | 20.1 | 18 | 2.1 |
f | 3.3 | 23.4 | 19 | 4.4 |
Total | 23.4 | 91.5 | 10.2 |
Supporting calculation:
Processing time and due date are given for each job. Flow time is the cumulative of the processing time.
Tardiness of Job a:
Flowtime is less than the due date. Hence, there would be tardiness.
Tardiness of Job b:
Flowtime is less than the due date. Hence, there would be tardiness.
Tardiness of Job c:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job c is 3.7.
Note: The procedure continues for all the jobs.
Average flow time:
It is calculated by dividing the total flow time and number of jobs.
Hence, average flow time is 15.25 days.
Average tardiness:
It is calculated by dividing the total tardiness and number of jobs.
Hence, average tardiness is 1.7 days.
Average number of jobs:
It can be determined by dividing the total flow time and total processing time.
Hence, average number of jobs is 3.9 jobs.
2)
To determine: Sequence of jobs based on decision rule Shortest Processing Time (SPT).
Introduction: Shortest Processing Tine is the scheduling rule, which helps to arrange the sequence in the order. Here, job with the shortest duration would be served first. Then, the process would be going on from shortest to largest duration.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine the sequence using SPT:
According to SPT, the job that has the shortest processing would be served first and it goes on as the processing time increase. Duration should be assembled in the ascending order
Hence, the sequence of jobs using SPT is d-e-f-a-c-b.
Determine average flow time, average tardiness, and average number of jobs for SPT:
Job | Processing time (days) | Flow time (days) | Due date (days) | Tardiness |
d | 1.6 | 1.6 | 27 | |
e | 2.8 | 4.4 | 18 | |
f | 3.3 | 7.7 | 19 | |
a | 4.5 | 12.2 | 10 | 2.2 |
c | 5.2 | 17.4 | 12 | 5.4 |
b | 6 | 23.4 | 17 | 6.4 |
Total | 23.4 | 66.7 | 14 |
Supporting calculation:
Processing time and due date are given for each job. Flow time is the cumulative of the processing time.
Tardiness of Job d, Job e, and Job f:
Flow time of Job d, Job e, and Job f is less than its respective due date. Hence, there would be no tardiness.
Tardiness of Job a:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job a is 2.2.
Tardiness of Job c:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job c is 5.4.
Tardiness of Job b:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job b is 6.4.
Average flow time:
It is calculated by dividing the total flow time and number of jobs.
Hence, average flow time is 11.12 days.
Average tardiness:
It is calculated by dividing the total tardiness and number of jobs.
Hence, average tardiness is 2.33 days.
Average number of jobs:
It can be determined by dividing the total flow time and total processing time.
Hence, average number of jobs is 2.85 jobs.
3)
To determine: Sequence of jobs based on decision rule Earliest Due Date (EDD).
Introduction: Earliest Due Date is the scheduling rule, which helps to arrange the sequence in the order. Here, job with the earliest due date would be served first. Then, the process would be going on from earliest due date to latest due date.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine the sequence using EDD:
According to EDD, the job that has the earliest due date would be served first and it goes on as the due date increases. The job should be arranged based on due date. Due date should be assembled in the ascending order
Hence, the sequence of jobs using EDD is a-c-b-e-f-d.
Determine average flow time, average tardiness, and average number of jobs for EDD:
Job | Processing time (days) | Flow time (days) | Due date (days) | Tardiness |
a | 4.5 | 4.5 | 10 | 0 |
c | 5.2 | 9.7 | 12 | 0 |
b | 6 | 15.7 | 17 | 0 |
e | 2.8 | 18.5 | 18 | 0.5 |
f | 3.3 | 21.8 | 19 | 2.8 |
d | 1.6 | 23.4 | 27 | 0 |
Total | 23.4 | 93.6 | 3.3 |
Supporting calculation:
Processing time and due date are given for each job. Flow time is the cumulative of the processing time.
Tardiness of Job a, Job c, Job b, and Job d:
Flow time of Job a, Job c, Job b, and Job d is less than its respective due date. Hence, there would be no tardiness.
Tardiness of Job e:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job e is 0.5.
Tardiness of Job f:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job f is 2.8.
Average flow time:
It is calculated by dividing the total flow time and number of jobs.
Hence, average flow time is 15.6 days.
Average tardiness:
It is calculated by dividing the total tardiness and number of jobs.
Hence, average tardiness is 0.55 days.
Average number of jobs:
It can be determined by dividing the total flow time and total processing time.
Hence, average number of jobs is 4 jobs.
4)
To determine: Sequence of jobs based on decision rule critical ratio.
Introduction: Critical ratio is kind of scheduling rule that helps to identify that, the task or job is on the correct track. It would help to identify if the task is behind or ahead of the schedule.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine the sequence using critical ratio:
Initial critical ratio should be determined at day 0:
Job | Processing time (days) | Due date (days) | Critical ratio |
a | 4.5 | 10 | 2.22 |
b | 6 | 17 | 2.83 |
c | 5.2 | 12 | 2.31 |
d | 1.6 | 27 | 16.88 |
e | 2.8 | 18 | 6.43 |
f | 3.3 | 19 | 5.76 |
Critical ratio for Job a:
It is can be determined by dividing the value attained by subtracting the completion day of previous job from the due date of current job with the processing time.
Note: Process continues for all the jobs.
Job a has the lowest critical ratio. Thus, it will be completed first. Hence, Job a would be completed first in the sequence of jobs.
Determine the critical ratio after the completion of Job a:
As the processing time of job a is 4.5 days, completion day of completed day would be 4.5.
Job | Processing time (days) | Due date (days) | Critical ratio |
a | |||
b | 6 | 17 | 2.08 |
c | 5.2 | 12 | 1.44 |
d | 1.6 | 27 | 14.06 |
e | 2.8 | 18 | 4.82 |
f | 3.3 | 19 | 4.39 |
Critical ratio for Job b:
It is can be determined by dividing the value attained by subtracting the completion day of completed job from the due date of current job with the processing time.
Note: Process continues for all the jobs.
Job c has the lowest critical ratio. Hence, Job c would be completed next in the sequence of jobs.
Determine the critical ratio after the completion of Job a and Job c:
As the processing time of job a is 4.5 days and Job c is 5.2, completion day of completed day would be 9.7 (4.5+5.2).
Job | Processing time (days) | Due date (days) | Ratio |
a | |||
b | 6 | 17 | 1.22 |
c | |||
d | 1.6 | 27 | 10.81 |
e | 2.8 | 18 | 2.96 |
f | 3.3 | 19 | 2.82 |
Critical ratio for Job b:
It is can be determined by dividing the value attained by subtracting the completion day of completed job from the due date of current job with the processing time.
Job b has the lowest critical ratio. Hence, Job b would be completed next in the sequence of jobs after Job a and Job c.
Determine the critical ratio after the completion of Job a, Job c and Job b:
As the processing time of job a is 4.5 days, Job b is 6.0, and Job c is 5.2 days. Completion day of completed day would be 15.7 (4.5+5.2+6).
Job | Processing time (days) | Due date (days) | Ratio |
a | |||
b | |||
c | |||
d | 1.6 | 27 | 7.06 |
e | 2.8 | 18 | 0.82 |
f | 3.3 | 19 | 1 |
Critical ratio for Job d:
It is can be determined by dividing the value attained by subtracting the completion day of completed job from the due date of current job with the processing time.
Job e has the lowest critical ratio. Hence, Job e would be completed next in the sequence of jobs after Job a, Job c, and Job b.
Determine the critical ratio after the completion of Job a, Job c, Job b, and job e:
As the processing time of job a is 4.5 days, Job b is 6.0, Job c is 5.2 days, and job e is 2.8. Completion day of completed day would be 18.5 (4.5+5.2+6+2.8).
Job | Processing time (days) | Due date (days) | Ratio |
a | |||
b | |||
c | |||
d | 1.6 | 27 | 5.31 |
e | |||
f | 3.3 | 19 | 0.15 |
Critical ratio for Job d:
It is can be determined by dividing the value attained by subtracting the completion day of completed job from the due date of current job with the processing time.
Job f has the lowest critical ratio. Hence, Job f would be completed next in the sequence of jobs after Job a, Job c, Job b, and Job e.
As Job d is the remaining job, it will be completed next.
Hence, the sequence of jobs using critical ratio is a-c-b-e-f-d.
Determine average flow time, average tardiness, and average number of jobs for critical ratio:
Job | Processing time (days) | Flow time (days) | Due date (days) | Tardiness |
a | 4.5 | 4.5 | 10 | 0 |
c | 5.2 | 9.7 | 12 | 0 |
b | 6 | 15.7 | 17 | 0 |
e | 2.8 | 18.5 | 18 | 0.5 |
f | 3.3 | 21.8 | 19 | 2.8 |
d | 1.6 | 23.4 | 27 | 0 |
Total | 23.4 | 93.6 | 3.3 |
Supporting calculation:
Processing time and due date are given for each job. Flow time is the cumulative of the processing time.
Tardiness of Job a, Job c, Job b, and Job d:
Flow time of Job a, Job c, Job b, and Job d is less than its respective due date. Hence, there would be no tardiness.
Tardiness of Job e:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job e is 0.5.
Tardiness of Job f:
It is calculated by subtracting the flow time of the job from the due date of the project. Hence, the lateness of Job f is 2.8.
Average flow time:
It is calculated by dividing the total flow time and number of jobs.
Hence, average flow time is 15.6 days.
Average tardiness:
It is calculated by dividing the total tardiness and number of jobs.
Hence, average tardiness is 0.55 days.
Average number of jobs:
It can be determined by dividing the total flow time and total processing time.
Hence, average number of jobs is 4 jobs.
b)
To determine: Whether the average flow time and average number of jobs are equivalent for four sequencing rules.
Introduction: Sequencing is the process of arranging the jobs in certain order in which it should be performed.
Answer to Problem 15P
Explanation of Solution
Given information:
Job | Processing time (days) | Due date (days) | Remaining number of operations |
a | 4.5 | 10 | 3 |
b | 6 | 17 | 4 |
c | 5.2 | 12 | 3 |
d | 1.6 | 27 | 5 |
e | 2.8 | 18 | 3 |
f | 3.3 | 19 | 1 |
Determine whether the average flow time and average number of jobs are equivalent for four sequencing rules:
Rule | Average flow time | Average number of jobs | Ratio |
FCFS | 15.25 | 3.91 | 3.9 |
SPT | 11.12 | 2.85 | 3.9 |
EDD | 15.6 | 4 | 3.9 |
CR | 15.6 | 4 | 3.9 |
Calculate ratio for FCFS:
It is calculated by dividing average flow time and average number of jobs.
Calculate ratio for SPT:
It is calculated by dividing average flow time and average number of jobs.
Calculate ratio for EDD:
It is calculated by dividing average flow time and average number of jobs.
Calculate ratio for CR:
It is calculated by dividing average flow time and average number of jobs.
c)
To determine: The processing sequence of the jobs using Slack per Operation (S/O) rule
Introduction: Slack per operation is a scheduling method that helps to determine the sequence of the operation. Slack is the difference between the due date and the required time to process certain job.
Answer to Problem 15P
Explanation of Solution
Given information:
The following information is given:
Job | Processing time (days) | Due date | Remaining number of operations |
a | 5 | 8 | 2 |
b | 6 | 5 | 4 |
c | 9 | 10 | 4 |
d | 7 | 12 | 3 |
e | 8 | 10 | 2 |
Determine the processing sequence of the jobs using Slack per Operation:
Job | Job time (days) | Due date (days) | Operations remaining | Slack | Slack per operation (S/O) | Rank |
a | 4.5 | 10 | 3 | 5.5 | 1.83 | 1 |
b | 6 | 17 | 4 | 11 | 2.75 | 3 |
c | 5.2 | 12 | 3 | 6.8 | 2.27 | 2 |
d | 1.6 | 27 | 5 | 25.4 | 5.08 | 5 |
e | 2.8 | 18 | 3 | 15.2 | 5.07 | 4 |
f | 3.3 | 19 | 1 | 15.7 | 15.7 | 6 |
Supporting calculation:
Processing time, due date, and remaining number of operation is given. Rank should be assigned according to the slack per operation.
Calculate slack:
It can be calculated by subtracting the processing time from the due date.
Note: The process continues for all the jobs:
Calculate slack per operation:
It can be calculated by dividing the slack value and the remaining number of operations.
Note: The process continues for all the jobs:
Hence, the sequence of jobs using S/O is a-c-b-e-d-f.
Want to see more full solutions like this?
Chapter 16 Solutions
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
- 1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c) Note: As a rough guideline, please try to keep the written submission to one or two paragraphs. 2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8. Weeks Sales of hand-held pies(000s) 1 19 2 18 3 17 4 20 5 18 6 22 7 20 Forecast the week 8 sales using the following approaches: a) Naïve approach b) 5-month moving average c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5. d) Exponential smoothing using a smoothing constant of 0.30, assume a…arrow_forwardAnswer all parts to question 4 and show all workingarrow_forward1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c) Note: As a rough guideline, please try to keep the written submission to one or two paragraphs. 2) Orkhon Foods makes hand-held pies (among other products). The firm’s weekly sales of hand-held pies over the past seven weeks are given in the table. The firm’s operations manager, Amarjargal, wants to forecast sales for week 8. Weeks Sales of hand-held pies(000s) 1 19 2 18 3 17 4 20 5 18 6 22 7 20 Forecast the week 8 sales using the following approaches: a) Naïve approach b) 5-month moving average c) 3-month weighted moving average using the following weights: 0.50 for week 7, 0.30 for week 6, and 0.20 for week 5. d) Exponential smoothing using a smoothing constant of 0.30, assume a week 2…arrow_forward
- What area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks? relationship management self awareness social awareness self managementarrow_forwardWhat area of emotional intelligence refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks? relationship management self awareness social awareness self managementarrow_forwardThis area of emotional intelligence describes your ability to not only understand your strengths and weaknesses but to recognize your emotions and their effect on you and your team’s performance self management self awareness relationship management social awarenessarrow_forward
- Emotional intelligence is defined as the ability to understand and manage your emotions, as well as recognize and influence the emotions of those around you. True Falsearrow_forwardAt the Ford automobile Highland plant, assume the one-millionth vehicle was produced in 1916 at a cost of $8084 (in 2013 US$), by how much did the Ford company reduce his cost with each doubling of cumulative output from 1916 to 1927?arrow_forwardAt the Ford automobile Highland plant,in 1913, how long did the average worker stay with the plant and what was the average tenure of a worker?arrow_forward
- Community Federal Bank in Dothan, Alabama, recently increased its fees to customers who use employees as tellers. Management is interested in whether its new tee policy has increased the number of customers now using its automatic teller machines to that point that more machines are required. The following table provides the number of automatic teller transactions by week. Use trend projection with regression to forecast usage for weeks 13-16.arrow_forwardDavison Electronics manufactures three LED television monitors, identified as Model A, Model B, and Model C. Davison Electronics four manufacturing plants. Each model has its lowest possible production cost when produced at Plant 1. However, Plant 1 does not have the capacity to handle the total production of all three models. As a result, at least some of the production must be routed to the other manufacturing plants. The following table shows the minimum production requirements for next month, the plant capacities in units per month, and the production cost per unit at each plant: Model Production Cost per Unit Minimum Production Requirements Plant 1 Plant 2 Plant 3 Plant 4 A $25 $28 $37 $34 48,000 B $26 $35 $36 $41 75,000 C $20 $31 $26 $23 60,000 Production Capacity 65,000 50,000 32,000 43,000 Davison’s objective is to determine the cost-minimizing production planarrow_forwardAnecdotally, entrepreneurs frequently encounter two critical dilemmas in managing human resources: the timing of hiring and the decision regarding hiring a generalist versus a specialist for their growing venture. Deciding when to expand a team is crucial, as premature hiring (i.e., hiring too soon) can strain resources, while delayed hiring (i.e., hiring too late) might hinder growth opportunities. Moreover, the choice between hiring a generalist or a specialist depends on the specific needs and stage of the venture, with each option presenting distinct advantages and challenges. To address these issues, a management scholar seeks to identify the factors shaping the hiring cycle throughout the entrepreneurial journey and to understand the criteria for choosing between generalists and specialists at various stages of a venture. The scholar has assembled a sample of 20 experienced South African entrepreneurs who have encountered both failure and success in the financial technology…arrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning