Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 16, Problem 16P
Given the information in the following table, determine the processing sequence that would result using the S/O rule.
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Melissa's Photo Studio offers both individual and group portrait options. The process flow diagram below shows that all customers must first register and then pay at one of two
cashiers. Then depending on if they want a single or group portrait they go to different rooms. Finally everyone picks up their own finished portrait.
Q
Registration
(4 min)
Cashier A
(4 min)
Cashier B
(6 min)
Individual
portrait taken
(12 min)
Group
portrait tåken
(15 min)
Pick up portrait
(5 min)
✔
a. How long, on average, does it take to complete the entire process for a group portrait? minutes. (Enter your response as an integer.)
b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals?
c. What is the capacity of the bottleneck per hour?
The capacity of the bottleneck for individuals is
Registration
Cashier's desk
Portrait taken
Picking up portraits
customers and the capacity of the bottleneck for groups is groups. (Enter…
An automated car wash serves customers with the following serial process: pre-treat,wash, rinse, wax, hand dry. Each of these steps is performed by a dedicated machineexcept for the hand-dry step, which is performed manually on each car by one of threeworkers. The steps of the process have the following processing times:• Pre-treat: 1 minute per car• Wash: 5 minutes per car• Rinse: 2 minutes per car• Wax: 3 minutes per car• Hand dry: 8 minutes per cara. If the car wash has a demand of 15 cars per hour, what is the flow rate of the process?b. If the car wash has a demand of 15 cars per hour, what is the utilization of the machinethat performs the wax process?
A catalog order-filling process can be described as follows:12 Telephone orders are taken over a 12-hour period each day. Orders are collected from each person at the end of the day and checked for errors by the supervisor of the phone department, usually the following morning. The supervisor does not send each one-day batch of orders to the data processing department until after 1:00 p.m. In the next step—data processing—orders are invoiced in the one-day batches. Then they are printed and matched back to the original orders. At this point, if the order is from a new customer, it is sent to the person who did the customer verification and setup of new customer accounts. This process must be completed before the order can be invoiced. The next step—order verification and proofreading—occurs after invoicing is completed. The orders, with invoices attached, are given to a person who verifies that all required information is present and correct to permit typesetting. If the verifier has…
Chapter 16 Solutions
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Ch. 16 - Why is scheduling fairly simple for repetitive...Ch. 16 - Prob. 2DRQCh. 16 - What are Gantt charts? How are they used in...Ch. 16 - Prob. 4DRQCh. 16 - Briefly describe each of these priority rules: a....Ch. 16 - Why are priority rules needed?Ch. 16 - What problems not generally found in manufacturing...Ch. 16 - Explain forward and backward schedulings and each...Ch. 16 - Prob. 9DRQCh. 16 - Prob. 10DRQ
Ch. 16 - Prob. 11DRQCh. 16 - What general trade-offs are involved in sequencing...Ch. 16 - Prob. 2TSCh. 16 - Prob. 3TSCh. 16 - One approach that can be effective in reducing the...Ch. 16 - Doctors and dentists offices frequently schedule...Ch. 16 - Prob. 3CTECh. 16 - Use the assignment method to determine the best...Ch. 16 - Rework Problem 1, treating the numbers in the...Ch. 16 - Assign trucks to delivery routes so that total...Ch. 16 - Develop an assignment plan that will minimize...Ch. 16 - Use the assignment method to obtain a plan that...Ch. 16 - The following table contains information...Ch. 16 - Using the information presented in the following...Ch. 16 - The following table shows orders to be processed...Ch. 16 - A wholesale grocery distribution center uses a...Ch. 16 - The times required to complete each of eight jobs...Ch. 16 - Prob. 11PCh. 16 - A shoe repair operation uses a two-step sequence...Ch. 16 - The following schedule was prepared by the...Ch. 16 - The production manager must determine the...Ch. 16 - A foreman has determined processing times at a...Ch. 16 - Given the information in the following table,...Ch. 16 - Given the following information on job times and...Ch. 16 - Prob. 18PCh. 16 - The following table contains order-dependent setup...Ch. 16 - The following table contains order-dependent setup...Ch. 16 - Prob. 21PCh. 16 - Given this information on planned and actual...Ch. 16 - Given the following data on inputs and outputs at...Ch. 16 - Determine the minimum number of workers needed,...Ch. 16 - Determine the minimum number of workers needed,...Ch. 16 - Determine the minimum number of workers needed,...Ch. 16 - Prob. 1CQ
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- What is flow processing, and what are its advantages and disadvantages?arrow_forwardCan you show me how to do this review problem with steps?arrow_forward(Atlas Inc.) Atlas Inc. is a toy bicycle manufacturing company producing a five-inch small version of the bike that Lance Armstrong rode to win his first Tour de France. The assembly line at Atlas Inc. consists of seven work stations, each performing a single step. Stations and processing times are summarized here: Step 1 (30 sec.): The plastic tube for the frame is cut to size. Step 2 (20 sec.): The tube is put together. Step 3 (35 sec.): The frame is glued together Step 4 (25 sec.): The frame is cleaned. Step 5 (30 sec.): Paint is sprayed onto the frame. Step 6 (45 sec.): Wheels are assembled. Step 7 (40 sec.): All other parts are assembled to the frame. Under the current process layout, workers are allocated to the stations as shown here: Worker 1: Steps 1, 2 Worker 2: Steps 3, 4 Worker 3: Step 5 Worker 4: Step 6 Worker 5: Step 7 a. What is the bottleneck in this process? b. What is the capacity of this assembly line, in finished units/hour? c. What is the…arrow_forward
- Founded in 1970, ABC is one of the world's largest insurance companies with locations in 28 countries. Given the following description, flowchart the new policy setup process as it existed in 1970: Individual customers who wanted to set up a new policy would visit one of ABC's 70 branch offices or make contact with an agent. They would then fill out an application and sometimes attach a check. The branch office then sent the application package through company mail to the XYZ division in London. In addition, a customer might also fill out the application at home and send it directly to any number of ABC locations, which would then transfer it to the London operation. Once received, XYZ separated the various parts of the application, then scanned and digitized it. The electronic image was then retrieved from a server and delivered to an associate's desktop client computer. The associate was responsible for entering the information on the form into the appropriate database.…arrow_forwardplease help me quickly I will vote your answer with high rate and likearrow_forwardWhat is the bottleneck cycle time of this process (seconds/customer)? What is the raw processing time (T0) of this process?arrow_forward
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