Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Question
Chapter 14, Problem 3ED
Summary Introduction
To determine:
If being in team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. Is highlighting the issues will have a positive impact on project and on the individual?
Introduction / Case study:
A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined into the organization reporting to Kristin into their training operations. The above training is a week program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued the way it is planned for.
She reported to Kristin about her concerns however Kristin was not ready to listen. Also she demanded Sara to organize it and make it successful with said budget and there will not be any changes. If Sara decides to raise a voice against this and take it to the attention of team involved in training activities what will be the impacts?
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Read the passage and answer the questions that follow
After 3 months in her new role as Director of Human Resources (HR) at Customers First, Deborah Ketson feels confident she has identified the significant HR issues at the company. She has prioritized the issues and is meeting with company president Joan Bates to make her recommendations. Deborah is prepared to discuss her top priority, which is to conduct an organization-wide job analysis and job evaluation project in order to start building a more internally consistent pay structure.
Customers First is a company that provides customer service for other companies. Small-to-medium-sized companies outsource their customer service function to Customers First, which manages all customer service for their clients through a call center and also via an online customer service center. The company works with a diverse group of clients ranging from small retail stores to larger online retailers. Customers First has grown quickly in the 5…
Explain the various methods used to evaluate the performance of employees?
Recently，Kathy Smith, a project manager for a large industrial construction organization, was assigned to oversee a multi-million–dollar chemical plant construction project in Southeast Asia. Kathy had earned this assignment after completing a number of smaller construction assignment in North America over the past three years. This was her first overseas assignment and she was eager to make a good impression, particularly given the size and scope of the project .Successfully completing this project would increase her visibility within the organization dramatically and earmark her as a candidate for upper management. Kathy had good project management skills; in particular, she was organized and highly sel –motivated. Team members at her last two project assignment used to joke that just trying to keep up with her was a full-time job!
Kathy wasted no time settling in to oversee the development of the chemical plant. Operating under her normal work approach, Kathy routinely required her…
Chapter 14 Solutions
Management (MindTap Course List)
Ch. 14 - Prob. 1OTJVCCh. 14 - Prob. 2OTJVCCh. 14 - Prob. 3OTJVCCh. 14 - Prob. 1DQCh. 14 - Prob. 2DQCh. 14 - Prob. 3DQCh. 14 - Prob. 4DQCh. 14 - Prob. 5DQCh. 14 - Prob. 6DQCh. 14 - Prob. 7DQ
Ch. 14 - Prob. 8DQCh. 14 - Prob. 9DQCh. 14 - Prob. 10DQCh. 14 - Prob. 1EECh. 14 - Prob. 2EECh. 14 - Prob. 3EECh. 14 - Prob. 4EECh. 14 - Prob. 5EECh. 14 - Prob. 6EECh. 14 - Prob. 7EECh. 14 - Prob. 8EECh. 14 - Prob. 9EECh. 14 - Prob. 10EECh. 14 - Prob. 11EECh. 14 - Prob. 12EECh. 14 - Prob. 13EECh. 14 - Prob. 14EECh. 14 - Prob. 15EECh. 14 - Prob. 16EECh. 14 - Prob. 17EECh. 14 - Prob. 18EECh. 14 - Prob. 19EECh. 14 - Prob. 20EECh. 14 - Prob. 21EECh. 14 - Prob. 22EECh. 14 - Prob. 23EECh. 14 - Prob. 24EECh. 14 - Prob. 25EECh. 14 - Prob. 26EECh. 14 - Prob. 27EECh. 14 - Prob. 28EECh. 14 - Prob. 29EECh. 14 - Prob. 30EECh. 14 - Prob. 31EECh. 14 - Prob. 32EECh. 14 - Prob. 1SGBCh. 14 - Prob. 1EDCh. 14 - Prob. 2EDCh. 14 - Prob. 3EDCh. 14 - Prob. 1CFCACh. 14 - Prob. 2CFCACh. 14 - Prob. 3CFCA
Knowledge Booster
Similar questions
- Employers try to screen for and encourage soft skills such as excellent communication, promptness, a positive attitude, good teamwork skills, and civility. On this difficult mission, they try novel approaches. A recruiter would intentionally drop a piece of trash by his office door just before an interview. He then would hire anyone who picked it up. One gas station manager rewarded his workers by relieving them of bathroom cleaning duty if they started their shifts on time. Discuss these techniques. Do you believe they are effective?arrow_forwardYou are the HR manager for a call center in the United States where about 400 employees work in cubicles, earning between $15 and $25 per hour. Employees receive 10 days of PTO each year (including holidays and sick leave). Your president is concerned because your turnover rate is increasing, recruiting is more challenging, and many employees seem stressed. She allocates $80,000 in funds for a wellness initiative; this budget may or may not be renewed in future years depending on results and company performance. Propose how you would spend this money to improve employee health, safety, and/or well-being, and briefly explain why you think this would be a cost-effective way to benefit employees and the organization. What type of data would you collect before implementing your proposal? How would you evaluate its effectiveness after implementation?arrow_forwardRead the following and answer. Currently, Rose is a senior manager in the human resources department of ABC Company. It took her six months to realise that despite her best efforts, she had not been able to establish any meaningful relationships with her coworkers. In the past, she has always held that her art speaks for itself. When it comes to the HR Employee Engagement Program, she's spent many hours preparing on a presentation that will be attended by high-ranking executives. She is convinced that she has gathered all the necessary evidence to support her novel theory and is eager to share it with the world. As soon as she got up on the morning of the presentation, she dressed on her best gear and headed directly to work, arriving just in time. One of her coworkers asked, "I'm very eager to hear your thoughts today. A sneak preview, please. " "Don't worry, you will find out shortly," Rose smirked. Tara, the head of HR, walked out of her presentation after only 10 minutes. 'Rose,…arrow_forward
- i need the answer quicklyarrow_forwardJanice has worked for Grandma B's Candies in the marketing department for 17 years. Last week, the CEO formally announced that Grandma B's was acquired by a large candy company wanting to expand its business into high-quality gourmet chocolates. Janice heard by way of the company grapevine that layoffs would occur in the days to come. She and her coworkers are very anxious and have gathered in the break room to chat. How could corporate leaders relieve employee anxiety in this situation? a Listen to the grapevine and update employees through a media-rich channel, such as a face-to-face meeting. b Start laying off employees as quickly as possible and blame those employees for not working hard enough. c Use the grapevine to leak information about early retirement packages and generous severance packages for those who choose to leave. d Keep depending on the grapevine as the best way to communicate with employees.arrow_forwardRead the following carefully and answers the questions given in the end. Please be precise with your answers. Fran Jefferson began her job as the supervisor of the Training Department of Metro Bank and Trust Company almost four years ago. She was generally pleased with the four trainers and one secretary in her unit. Indeed, Fran took pride in her abili1y to create a high morale and high-performance unit. This was particularly pleasing to Fran because they were constantly busy and barely able to keep up with the volume of training expected from them. Then. early on Wednesday morning. Fran's secretary. Jody Martin. knocked on Fran’s door and asked to see her. Fran liked Judy and considered the secretary to be one or her "stars." Indeed. in an effort to develop Judy's talent and abilities, Fran had gone out of her way to give, Jody special assignments. including her in all the major planning activities of the department and entrusting her with the administration of certain departmental…arrow_forward
- Recently, Smitha, a project manager for a large industrial construction organization, was assigned to oversee a multimillion-dollar chemical plant construction project in Bangkok. Smitha had earned this assignment after completing a number of smaller construction assignments in India over the past three years. This was her first overseas assignment, and she was eager to make a good impression, particularly given the size and scope of the project. Successfully completing this project would increase her visibility within the organization dramatically and earmark her as a candidate for upper management. Smitha had good project management skills; in particular, she was organized and highly self-motivated. Team members at her last two project assignments used to joke that just trying to keep up with her was a full-time job. Smitha wasted no time settling in to oversee the development of the chemical plant. Operating under her normal work approach, Smitha routinely required her staff and…arrow_forwardJane Doe is senior manager of recruitment involves overseeing the recruitment process for a company. It is one of many responsibility to establish goals, establish budgets, establish timelines, conduct extensive research, shape recruiting efforts, and develop strategies to optimize operations. How do these compare to Jane's responsibilities to the larger community? Should a leader use the power he or she holds within an organization to benefit the larger community? How and when? Can you think of any ethical dilemmas that could result? Use references and citationsarrow_forward1. What performance appraisal problems were implicitly mentioned in the study? 2. How might these problems impact the accuracy of the Organization and Leadership Review (OLR)? 3. How would you correct the effects of the PA problems mentioned in the study?arrow_forward
- Lisa LaFlamme, a veteran news anchor with a storied career of 35 years at CTV National News, faced an abrupt dismissal by Bell Media Inc. (Bell Media) on August 15, 2022. The manner in which her departure was handled sparked significant reactions and raised several important questions. Q1. Why were so many people, both young and old, upset with the dismissal of Lisa LaFlamme? Q2. How should companies handle employee terminations to ensure that they take place smoothly? Q3. How could the senior leadership at Bell Media have addressed and recovered from the internal and external turmoil that resulted from the dismissal of Lisa LaFlamme?arrow_forwardCEOs earn a much higher income than their employees. a) Briefly describe an explanation for high CEO compensation that centres on motivating those competing for such positions. b) Briefly describe an explanation for high CEO compensation that centres on a CEO's ability to impact a large number of workers. c) Briefly describe an explanation for high CEO compensation that centres on characteristics of the board of directors.arrow_forwardPost a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member. Due Day 3 Imagine you work for a fast-moving consumer goods (FMCG) company and have been assigned a project to launch a new product variant. You will be working with a team that comprises employees from different departments. Respond to the following in a minimum of 175 words: You must lead your team so that they remain motivated and work toward achieving project goals without any conflicts. Based on your reading and research: Discuss 2 ground rules you will form for the team to follow. Discuss 2 ways in which you will manage conflicts that may arise among team members.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub