Marketing: An Introduction (12th Edition)
Marketing: An Introduction (12th Edition)
12th Edition
ISBN: 9780133451276
Author: Gary Armstrong, Philip Kotler
Publisher: PEARSON
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Chapter 14, Problem 14.12MA
Summary Introduction

Case summary: Several organizations are comprehending the effectiveness of telemarketing through sales force costs. The cost of telemarketing sales can be as low as $5 to $20. Telemarketing has quite a reach and it attracts many customers. Many feel that telemarketing as successful.

Characters in the case: Company X, Company Y.

To Determine: The marketing return on sales and return on marketing investment for Company X and Company Y and the company that is performing well.

Introduction: Return for sales, regularly called the operating profit margin, is commonly termed as a financial ration that ascertains the ways on how productively an organization is at creating profits from its earnings. Return for marketing investment (ROMI) is a metric used to quantify the general viability of a marketing effort to enable advertisers to settle on better decisions about assigning future investments.

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