The reasons for after sale follow-up are important in relationship selling. Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

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Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

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Answer 2

Question

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Expert Solution & Answer

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Answer 3

Question

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Expert Solution & Answer

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Answer 4

Question

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Expert Solution & Answer

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Answer 5

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Answer 6

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Answer 7

Chapter 14, Problem 13QA

Summary Introduction

To determine: The reasons for after sale follow-up are important in relationship selling.

Introduction: A Company maintains its relationship, connection and interaction with its present and potential customers through a technique known as Customer relationship management. This relationship helps the company increasing the market share of the company.

Answer 8

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Answer 11

Ch. 14 - Prob. 1QA Ch. 14 - Prob. 2QA Ch. 14 - Prob. 3QA Ch. 14 - Prob. 4QA Ch. 14 - Prob. 5QA Ch. 14 - Prob. 6QA Ch. 14 - Prob. 7QA Ch. 14 - Prob. 8QA Ch. 14 - Prob. 9QA Ch. 14 - Prob. 10QA

Solution Summary: The author explains that after-sales follow-up is when a sales person contacts the buyer after the sales is successful, to take feedback from the customer about the following things.

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Chapter 14 Solutions