Marketing: Real People, Real Choices (9th Edition)
Marketing: Real People, Real Choices (9th Edition)
9th Edition
ISBN: 9780134292663
Author: Michael R. Solomon, Greg W. Marshall, Elnora W. Stuart
Publisher: PEARSON
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Chapter 14, Problem 1QA
Summary Introduction

Interpretation:The meaning of buzz and ways to practice buzz building by marketers.

Concept Introduction:Buzz refers to the word-of-mouth communication between consumers that is viewed as authentic.

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Explanation of Solution

People share their opinions with friends and acquaintances about various products and services. Consumers use these opinions or "buzz" in order to make their purchase decisions.

Marketers view buzz as a way of getting consumers to help their marketing efforts. It is therefore important to create buzz that works for the company and not against it. Companies spend millions of dollars to create a positive buzz around their products. According to JWT Worldwide, more than 85% of the top thousand marketing firms use word-of-mouth tactics. Although the concept of buzz is not new, technology can magnify its effect. Social media is a way to reach consumers for creating a buzz. The buzz that comes from purposeful buzz marketing campaigns is called amplified word-of-mouth. The buzz that occurs naturally is called organic word-of-mouth. Companies use both of these in buzz building.

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1. Answer the following about podcasting as a new distribution channel of people who do virtual assistance as their business and include references: • How does podcasting as a distribution channel of a virtual assistant increase their market reach, improve customer experience, and is cost-efficient?  • How does this align with the overall marketing strategy? Consider product, price, promotion, and place. • What is the probable target audience, and what are their probable age, gender, location, and interests?  • Who are the potential participants? Is it wholesalers, retailers, online platforms, or etc.
Instruction:   1. Give one new distribution channels for Virtual Assistance (freelance business) that is not commonly used. - show a chart/diagram to illustrate the flow of the distribution channels. - explain the rationale behind it. (e.g., increased market reach, improved customer experience, cost-efficiency). - connect the given distribution channel to the marketing mix: (How does it align with the overall marketing strategy? Consider product, price, promotion, and place.).  - define the target audience: (Age, gender, location, interests, etc.).  - lastly, identify potential participants: (Wholesalers, retailers, online platforms, etc.)   Kindly provide references.
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