Business Essentials (11th Edition)
11th Edition
ISBN: 9780134129969
Author: Ronald J. Ebert, Ricky W. Griffin
Publisher: PEARSON
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Textbook Question
Chapter 11, Problem 11.9AE
Identify a company with a product that interests you. Consider ways the company could use customer relationship management (CRM) to strengthen relationships with its target market. Specifically, explain your recommendations on how the company can use each of the four basic components of the marketing mix in its CRM efforts.
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Demonstrate in your
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Develop a business model and design a customer-driven
marketing strategy for this business focusing on the following
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The goal of any company's marketing strategy should be to retain customers. It is crucial to provide an explanation and two examples of companies that have used this tactic.
Chapter 11 Solutions
Business Essentials (11th Edition)
Ch. 11 - Prob. 11.1QRCh. 11 - Prob. 11.2QRCh. 11 - Prob. 11.3QRCh. 11 - Prob. 11.4QRCh. 11 - Prob. 11.5QACh. 11 - Prob. 11.6QACh. 11 - Prob. 11.7QACh. 11 - Prob. 11.8QACh. 11 - Identify a company with a product that interests...Ch. 11 - Prob. 11.11A
Ch. 11 - Prob. 11.12ACh. 11 - Discuss how your team is going to identify the...Ch. 11 - Prob. 11.14ACh. 11 - Prob. 11.15ACh. 11 - Prob. 11.16TECh. 11 - Prob. 11.17TECh. 11 - Prob. 11.18TECh. 11 - Prob. 11.19TECh. 11 - Prob. 11.20TECh. 11 - Prob. 11.21TECh. 11 - Prob. 11.22EECh. 11 - Prob. 11.23EECh. 11 - Prob. 11.24EECh. 11 - Prob. 11.25CCh. 11 - Prob. 11.26CCh. 11 - Prob. 11.27CCh. 11 - Prob. 11.28CCh. 11 - Prob. 11.29CCh. 11 - Prob. 11.30CCh. 11 - Prob. 11.31CCh. 11 - Prob. 11.32CCh. 11 - Prob. 11.33C
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How to Create a Marketing Plan | Step-by-Step Guide; Author: Visme;https://www.youtube.com/watch?v=4ti_uK60nLk;License: Standard YouTube License, CC-BY
My Marketing Plan Process - 6 Steps to Marketing Any Business (Products or Services); Author: Neil Patel;https://www.youtube.com/watch?v=qn_Po40ZI2E;License: Standard YouTube License, CC-BY