5. (Scenario Based Question) Your response to Diego's Message via Monzo In-AppChat O Diego is a Spanish national who wants to open a Monzo account. They havestarted a chat with us in the app after their sign up has been rejected due to enteringan overseas address. "I'm moving to the UK to study in 2 weeks. I need to open thisaccount now so that I can receive payments from family in the UK and set bills up forwhen I arrive. If you can't do that, l'll be completely stuck with no money when Tarrive!"(Write your response to the customer as if you were a COp at Monzo talking to Diegoon our In-App Chat, for example "Hi Diego...").See all of the information you need to write your answer to this question here

Customer service through a chatbot is an innovative personalized service. It ensures 24*7…

Answered: (Write your response to the customer as…

(Write your response to the customer as if you were a COp at Monzo talking to Diego on our In-App Chat, for example "Hi Diego...").

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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