One of your customers posts a negative comment about your company on your website. You should: O Respond as quickly as possible to resolve the issue. O Ignore the comment since it is just online. O Delete this comment from your website immediately. Tell the customer to take his business elsewhere.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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One of your customers posts a negative comment about your company on your website.
You should:
O Respond as quickly as possible to resolve the issue.
O Ignore the comment since it is just online.
O Delete this comment from your website immediately.
O Tell the customer to take his business elsewhere.
Transcribed Image Text:One of your customers posts a negative comment about your company on your website. You should: O Respond as quickly as possible to resolve the issue. O Ignore the comment since it is just online. O Delete this comment from your website immediately. O Tell the customer to take his business elsewhere.
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