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Tone is extremely important in customer service interactions over the phone. How long does it take a customer to decide if they want to de with you or your company over the phone? * O 10 seconds O 30 seconds O 45 seconds O 1 minute

Tone is extremely important in customer service interactions over the phone. How long does it take a customer to decide if they want to de with you or your company over the phone? * O 10 seconds O 30 seconds O 45 seconds O 1 minute

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Tone is extremely important in customer service interactions over the phone. How long does it take a customer to decide if they want to deal with you or your company over the phone? * O 10 seconds O 30 seconds 45 seconds O 1 minute
Transcribed Image Text:Tone is extremely important in customer service interactions over the phone. How long does it take a customer to decide if they want to deal with you or your company over the phone? * O 10 seconds O 30 seconds 45 seconds O 1 minute
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