Write a final conclusion statement from a consulting company for the final pitch of the below recommendations and why Great Cups of Coffee should hire the consulting company. Below are the recommendations that our consulting group suggests taking Great Cups to the next level. For starters we suggest the focus on the brand and the public perception. Issuing out the new mission statement and possibly a new and upgraded logo would be a great way to start the transition to brand awareness. With that comes the suggestion of upgrading the website and the IOS and Android applications for consumers to view and interact with. Another big suggestion would be to place a stronger emphasis on customer service and support. Listening to customers and things that are consistently wrong or causing issues is highly important. One great example is Dominos and its reinventing of itself, posting customer complaints and pictures in its corporate office, complete redo of its pizza, but at the same time investing in technology and innovation. It's suggested that Great Cups invest in upgraded appliances and ordering capabilities. Having new appliances will increase efficiency and open up additional avenues for ordering and delivery will increase the revenue. Implementing a customer loyalty program will not only increase customer satisfaction but will also bring in new customers. Opening up delivery services like Door Dash and Ubereats increase the servicing area as well, getting to those that may not be able to make it to the store but still enjoy that great taste. Another suggestion is the sourcing of the beans, finding not only 3 reliable imports but also a domestic source as well. Using Hawaii or Florida is most likely the safest due to the climate conditions that are needed for coffee beans.
Write a final conclusion statement from a consulting company for the final pitch of the below recommendations and why Great Cups of Coffee should hire the consulting company.
Below are the recommendations that our consulting group suggests taking Great Cups to the next level. For starters we suggest the focus on the brand and the public perception. Issuing out the new mission statement and possibly a new and upgraded logo would be a great way to start the transition to brand awareness. With that comes the suggestion of upgrading the website and the IOS and Android applications for consumers to view and interact with. Another big suggestion would be to place a stronger emphasis on customer service and support. Listening to customers and things that are consistently wrong or causing issues is highly important. One great example is Dominos and its reinventing of itself, posting customer complaints and pictures in its corporate office, complete redo of its pizza, but at the same time investing in technology and innovation. It's suggested that Great Cups invest in upgraded appliances and ordering capabilities. Having new appliances will increase efficiency and open up additional avenues for ordering and delivery will increase the revenue. Implementing a customer loyalty program will not only increase customer satisfaction but will also bring in new customers. Opening up delivery services like Door Dash and Ubereats increase the servicing area as well, getting to those that may not be able to make it to the store but still enjoy that great taste. Another suggestion is the sourcing of the beans, finding not only 3 reliable imports but also a domestic source as well. Using Hawaii or Florida is most likely the safest due to the climate conditions that are needed for coffee beans.
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