TCS is a Pakistani courier and logistic provider. It is the market leader in courier and logistic services. They have launched an app that delivers food throughout the Pakistan (such as FoodPanda). This app allows customers to browse through a variety of restaurants, cuisines, check menus and prices. To order through this app, customer can locate any restaurant in city. The app offers two payment options, i.e., through card and cash on delivery. As a marketing expert, answer the following questions for TCS.  Suggest the name for the app by using your concepts learned in branding.  How the AIDA model will be useful for you to make an advertisement for TCS?  What kind of advertisement will you prefer for TCS (informative, persuasive, reminder, or comparative) and why?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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TCS is a Pakistani courier and logistic provider. It is the market leader in courier and logistic services. They have launched an app that delivers food throughout the Pakistan (such as FoodPanda). This app allows customers to browse through a variety of restaurants, cuisines, check menus and prices. To order through this app, customer can locate any restaurant in city. The app offers two payment options, i.e., through card and cash on delivery. As a marketing expert, answer the following questions for TCS. 

  1. Suggest the name for the app by using your concepts learned in branding
  2. How the AIDA model will be useful for you to make an advertisement for TCS? 
  3. What kind of advertisement will you prefer for TCS (informative, persuasive, reminder, or comparative) and why? 
Expert Solution
Step 1

1.) According to the concept of branding the brand name should be short, simple, attractive, should not be vulgar, and easy to remember. TCS EAT should be the brand name as it is resembling the parent company and have already created a brand image of the company in the market. It is easy to remember and pronounce as a whole.

2.) AIDA ( Attention, Interest, Desire, Action) will be quite vital in attracting and engaging the customers in the initial stage of the service launched. It will attract customers, make them interested in the product,  then the goal is to make consumers desire it to purchase the product and last is to influence them to ultimate purchase.

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