Statements 1. When I want to feel more positive emotion (such as joy or amusement), I change what I'm thinking about. 2. I keep my emotions to myself. Strongly Somewhat Somewhat Strongly Disagree Disagree Disagree Neutral Agree Agree Agree 1 2 3 4 5 6 7 1 3. When I want to feel less negative emotion (such as sadness 1 NN 2 3 4 2 3 4 55 6 7 6 7 6 7 or anger), I change what I'm thinking about. 8 4. When I am feeling positive emotions, I am careful 1 2 3 4 5 6 7 19 not to express them. 20 5. When I'm faced with a stressful situation, I make 21 22 23 24 25 26 27 9. When I am feeling negative emotions, I 28 myself think about it in a way that helps me stay calm. 6. I control my emotions by not expressing them. 7. When I want to feel more positive emotion, I change the way I'm thinking about the situation. 8. I control my emotions by changing the way I think about the situation I'm in. make sure not to express them. 1 2 3 4 5 6 7 1 1 22 33 44 55 6 7 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 29 10. When I want to feel less negative emotion, 1 2 3 4 5 6 7 30 I change the way I'm thinking about the situation. 31 32 Scoring 33 Cognitive Reappraisal Expressive Suppression 34 35 13 36 5 37 2469 7 38 8 39 10 Totals Averages Divide by 4 40

Statements 1. When I want to feel more positive emotion (such as joy or amusement), I change what I'm thinking about. 2. I keep my emotions to myself. Strongly Somewhat Somewhat Strongly Disagree Disagree Disagree Neutral Agree Agree Agree 1 2 3 4 5 6 7 1 3. When I want to feel less negative emotion (such as sadness 1 NN 2 3 4 2 3 4 55 6 7 6 7 6 7 or anger), I change what I'm thinking about. 8 4. When I am feeling positive emotions, I am careful 1 2 3 4 5 6 7 19 not to express them. 20 5. When I'm faced with a stressful situation, I make 21 22 23 24 25 26 27 9. When I am feeling negative emotions, I 28 myself think about it in a way that helps me stay calm. 6. I control my emotions by not expressing them. 7. When I want to feel more positive emotion, I change the way I'm thinking about the situation. 8. I control my emotions by changing the way I think about the situation I'm in. make sure not to express them. 1 2 3 4 5 6 7 1 1 22 33 44 55 6 7 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 29 10. When I want to feel less negative emotion, 1 2 3 4 5 6 7 30 I change the way I'm thinking about the situation. 31 32 Scoring 33 Cognitive Reappraisal Expressive Suppression 34 35 13 36 5 37 2469 7 38 8 39 10 Totals Averages Divide by 4 40

Principles of Management

OER 2019th Edition

ISBN:9780998625768

Author:OpenStax

Publisher:OpenStax

Chapter16: Managerial Communication

Section16.2: Types Of Communications In Organizations

Problem 2CTQ: How would you communicate to a colleague that is sending too many FYI e-mails, sending too may...

See similar textbooks