Situation A: The company you work for needs new smartphones for its employees. (There are problems with the current phonesthat the company is using for its employees.) You are an employee and are planning to write a message to a superior to convincethem to purchase the new phones that you believe will solve the problems.

Corporate communication is one of the most crucial elements in the success of an individual’s…

Answered: Situation A: The company you work for…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Can you please help me answer this?
Which of the following passages would be the best replacement for section 2? Multiple Choice Thank you for your efforts to mentor our new employees. Your mentoring is an important way to help our new employees understand our company culture, feel part of the community, and quickly develop skills to perform well in their new roles. Thank you for your efforts to mentor our new employees.
Choose the answer that best fits the incomplete sentence. Troy works in sports ticket sales for his university. He needs information when he needs it. Not before. Not after. In sports, that means knowing whether tickets are still available on game day. Troy is concerned with accuracy integration flexibility timeliness
[Kim] Kim Kardashian has just opened a law firm. Kim's firm focuses on defamation suits in the fashion and entertainment industries. The firm does a good job in providing quality and timely legal services to a variety of clients. Because of the stress Kim's clients can experience while dealing with their legal problems, Kim has an on-site spa and a therapist to help her clients feel comfortable and relaxed. What level of service is represented by the spa and therapist? O Tangible Service O Potential Service O Expected Service O Core Service O Augmented Service
While an employer is prohibited from firing an employee for the above-mentioned activities, social media is different. As we discussed in the text, making statements that are “egregiously offensive or knowingly and maliciously false,” or “publicly disparaging your employer’s products or services without relating your complaints to any labor controversy” is not protected concerted activity Your assignment is to write one or two social media posts about your “job” that could get you fired. Don’t post them on your real social media account! Just share them in this discussion thread. The posts should get you “fired” for different reasons. They should all be safe for classroom discussion (no obscenities, lewd remarks, etc.). Then, create one social media post that covers work related subjects but will not get you fired.
Which of the following is FALSE regarding decision making? O a. It is an ongoing process in the organization O b. It is a one-time work in the organization O c. It involves the analysis of possible alternatives O d. It involves collection of information
You can be fired for what appears on your social media accounts. O True O False
Which of the following is true of the Telephone Act of 1991? I. You cannot make calls before 8 a.m. or after 9 p.m. in the local time zone of the customer. II. You are required to provide your name, company name, company address, and phone number. III. Individuals who ask not to be called need to be placed on the company's do-not-call list. IV. You may not send unsolicited ads by the fax machine. II and IV I and III I, II, III, and IV I, II, and III
Which sentence could be included in a response to a complaint in order to reaffirm the customer's value to the company? Your business and patience are greatly appreciated. Thank you for making me aware of the situation. We apologize for any inconvenience. I have met with the employee you mentioned to discuss the issue.
The executive team at DataX Space is working hard to make the organization a safer place for employees to work. All except which of the following actions would help improve safety? Create and implement a policy regarding emergency situations Appoint a coordinator to oversee the development and implementation of the plan Create an advisory committee to oversee safety concerns Appoint a safety specialist to enforce all safety practices
For this assignment, you will need to read the article entitled, Facebook Folly at Northeast BMW, in the Harvard Business Publishing required packet for this course. This organization is facing an issue of addressing the appropriateness of employee behavior when using their personal Facebook account but addressing the workplace. A short synopsis of this scenario is that one employee is addressing their concerns about their employer's strategy for attracting customers to enhance sales. In one post, an employee addresses his disagreement with the company's approach. This same employee also uses his Facebook account to poke fun at an incident occurring at a nearby competitor. Your evaluations here concern employee rights vs. employee discipline. To be clear, it is every employee's right to address concerns about matters in the workplace that impact them (e.g., working conditions, strategy that would impact their sales performance, safety, fairness, etc.) and they cannot be disciplined for…
Your next assignment is writing a negative message. Please mail an indirect negative message to a client. First, use a buffer, then provide reasons and additional information. You'll continue with a clear statement of the bad news and close with a respectful note. Reference chapter 9.

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