Sometimes employees resist control. Resistance to control typically occurs for one of four reasons. Identify the reason for resistance illustrated by thescenario.Speedy Sales Group rewards salespeople based on the number of calls made per week but not on the size of the orders made. Some salespeople haveresponded by making more calls but spending less time per prospect.OvercontrolToo much employee participationToo much accountabilityO Rewards for inefficiencyGrade It NowSave & ContinueContinue without saving Choose the answer that best fits the incomplete sentence.Troy works in sports ticket sales for his university. He needs information when he needs it. Not before. Not after. In sports, that means knowingwhether tickets are still available on game day. Troy is concerned withaccuracyintegrationflexibilitytimeliness

The organizational aim will be to sustain in the market, and to increase the profitability status of…

Answered: Sometimes employees resist control.…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Imagine you are the sale manager of a company that sells medical supplies to hospitals nationwide. You have 10 salespeople reporting to you and you're responsible for achieving a certain level of sales each year. How might you go about taking each step in the control cycle?
Spotted Dog is an established toy producer with a culture that has enabled it to be very efficient and tightly run. However it also has a creative research unit that has a loose, creative culture that is forward looking and comes up with new ideas for toys. Which of the following concepts best describes such contrasting units in the same organization? Organizational inertia Organizational ambidexterity Path dependency Stuck in the middle
Visit one or more stores that sell the followingitems. Report on the sales techniques used(point-of-purchase displays, store design,salesperson comments, and so forth). What beliefsconcerning consumer behavior appear to underliethese techniques? It is often worthwhile for a maleand a female student to visit the same store andtalk to the same salesperson at different times.The variation in salesperson behavior is sometimesquite revealing.a. Books and magazinesb. Cellular phonesc. Pet suppliesd. Expensive arte. Expensive jewelryf. Personal computers
Have you ever bought a product that didn’t work as promised? Have you been disappointed in service at a bank, restaurant, department store, or discount house, or from an online merchant? Have you had ideas about how a company or organization could improve its image, service, or product? Remember that smart companies want to know what their customers think, especially if a product could be improvedYour Task. Select a product or service that has disappointed you. Write a claim letter requesting a refund, replacement, explanation, or whatever seems reasonable. For claims about food products, be sure to include bar code identification from the package, if possible. Y
Read the short scenario below and then name and explain which type of validity each doctors is addressing in their questions (Hint: each doctor is addressing a different type of validity). Dr. Lopez and his colleagues (Dr. Jefferson and Dr. Shaw) are discussing the following headline “Playing Video Games Leads to an Increase in a Growth-Mind Set in College Students”. Dr. Lopez, Dr. Jefferson, and Dr. Shaw have many concerns. Dr. Lopez utters, “Did the researcher randomly sample from all college students or did he just study his own college students in his classes? Maybe this finding just holds true for his students for some reason.” Dr. Shaw added to the discussing by asking, “It so strange that playing video games would cause an increase in growth-mind set.” “Did the researchers conduct an experiment or just a correlational study?”” If it is a correlational study, a third variable could be increasing video game playing as well as a growth mind-set.” Dr. Jefferson asks, “An…
‏1. An unsatisfied need is a gap between a person's actual and desired states on some physical or psychological dimension . Select one : True False 2. ‏Market - oriented firms are characterized by a consistent focus only at the managerial level on customers ' needs and competitive circumstances . Select one : True False
Why do disgruntled employees and former employees so frequently employ the tactic of a logic bomb? What preventative measures can be taken to lessen the likelihood that a similar incident will occur again?
Emphasizing the importance of audience, marketers frequently say, “The customer is in control.” To what extent do you feel in control as a customer, a student, a citizen? What actions could you take to increase your control?
Assume that you have been asked by the owner of your medium-sized import and export company (200+ people) to develop a more competitive total reward program for different jobs in the company. He says he is concerned that employees complain about being underpaid compared to the market. The owner is concerned about employee retention and that his key employees will leave the company for the competition if he does nothing. Outline the steps you will follow to develop a more competitive total reward program. Make sure to give a rationale for the type of job evaluation system and market survey method you propose. The jobs the owner is most concerned about are: • Shipping and Receiving Manager and • Shipping and Receiving Clerk
magine you are the sales manager of a company that sells medical supplies to hospitals nationwide. You have 10 salespeople reporting to you. You are responsible for your department achieving a certain level of sales each year. In general terms, how might you go about taking each step in the control cycle?
Managing and improving employee performance is a central responsibility for effective managers. Regular feedback plays a vital role in this process, providing employees with valuable insights into their strengths and areas for development. Constructive feedback fosters a culture of continuous improvement and helps align individual goals with organizational objectives. Managers must strike a balance between recognizing achievements and addressing challenges, creating an environment where employees feel motivated and supported in their professional growth. Implementing clear performance metrics, setting realistic expectations, and providing ongoing feedback are key elements in enhancing overall team performance. Question: How can managers establish a feedback culture that encourages open communication and constructive feedback, ensuring that employees are motivated to excel and contribute to the overall success of the team?
What are the barriers to innovation in the workplace? Use this topic when you write :rewarding innovation-the topic should be supported with evidence and provide a real world example which demonstrates your key points.

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