Many companies emphasize the concept of calue in their operation as a core element of marketing. Marketing activities not only involve with creating offerings that have value, but also communicating, delivering and exchanging those offerings. Applying the concept of value, marketers are interested in building long term customer relationships with satisfied customer and consequently, loyal customers. As a marketer, how would you operate on the approach of value chain concept as theorized by Michael Porter?
Many companies emphasize the concept of calue in their operation as a core element of marketing. Marketing activities not only involve with creating offerings that have value, but also communicating, delivering and exchanging those offerings. Applying the concept of value, marketers are interested in building long term customer relationships with satisfied customer and consequently, loyal customers. As a marketer, how would you operate on the approach of value chain concept as theorized by Michael Porter?
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Many companies emphasize the concept of calue in their operation as a core element of marketing. Marketing activities not only involve with creating offerings that have value, but also communicating, delivering and exchanging those offerings. Applying the concept of value, marketers are interested in building long term customer relationships with satisfied customer and consequently, loyal customers. As a marketer, how would you operate on the approach of value chain concept as theorized by Michael Porter?
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