You bought a smartphone 2 months ago, but you are not happy with it.Write a letter of complaint, explaining when you purchased it, what the problem is and what response you would like. Look at the useful phrases below. Useful language box • I am not satisfied with ... ., because • The main problem is... • In addition to this problem, • Furthermore, Firstly / secondly /thirdly / finally / To sum .... .... .. up • I look forward to a quick response. • I thank you in advance for your quick reply. • I would like .. • A replacement / a full refund ..... ..... Dear sir/madam, (complaint) I am writing with regard to (the model of phone), which I purchased on (date) (name of shop/place). at

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
You bought a smartphone 2 months ago,
but you are not happy with it.Write a
letter of complaint, explaining when you
purchased it, what the problem is and
what response you would like. Look at
the useful phrases below.
Useful language box
• I am not satisfied with ... ., because
• The main problem is...
• In addition to this problem,
• Furthermore,
Firstly / secondly /thirdly / finally / To sum
.... .... ..
up
• I look forward to a quick response.
• I thank you in advance for your quick reply.
• I would like ..
• A replacement / a full refund
..... .....
Transcribed Image Text:You bought a smartphone 2 months ago, but you are not happy with it.Write a letter of complaint, explaining when you purchased it, what the problem is and what response you would like. Look at the useful phrases below. Useful language box • I am not satisfied with ... ., because • The main problem is... • In addition to this problem, • Furthermore, Firstly / secondly /thirdly / finally / To sum .... .... .. up • I look forward to a quick response. • I thank you in advance for your quick reply. • I would like .. • A replacement / a full refund ..... .....
Dear sir/madam,
(complaint)
I am writing with regard to
(the model of phone), which
I purchased
on (date)
(name of shop/place).
at
Transcribed Image Text:Dear sir/madam, (complaint) I am writing with regard to (the model of phone), which I purchased on (date) (name of shop/place). at
Expert Solution
Step 1

While writing a complaint letter, one must include the followings points:

  • define the problem and the result they want
  • write important dates, for example when the goods or services have been purchased and when the problem befell
  • categorize what action what actions need to be taken to resolve the problem
  • wait for a resolution in a reasonable time
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON