John is developing the training program foremployees at his company's newest fast foodfranchise in Moscow. In addition to training staffmembers on the appropriate food handling methods,John wants the employees in Moscow to follow thegreeting protocol used in the United States foralways saying hello and smiling at customers as theywalk in the door. John is taking a(n) approach totraining and managing the staff at the Moscowstore.a. polycentricb. ethnocentricc. geocentricd. multicentrice. transcentric

To make the salesperson more effective and capable of bringing in more sales, they are provided with…

Answered: John is developing the training program…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Which of the following statements is true of how useful the notion of national culture (Hofstede's dimensions) is when managing international pay? A. National culture should only be a starting point, as there will likely be a great deal of variance within a country regarding cultural values between individuals. B. Managers should rely on the national culture to manage international pay. C. There is little difference in cultures and cultural values within or between countries. D. The importance of national culture on compensation decisions is, if anything, understated.
20. Which of these of the most important contributor to keeping a job? a. Salary b. Oral communication skill c. Verbal communication skill d. Getting along with your peers e. Getting along with your manager Why do you say that? 48 F Su ccessibility: Good to go ch 17
Your attempt to redesign the jobs in your company fails because the organization structure within which the jobs must function is inappropriate for the redesigned jobs. a) Resource allocation b) Narrow focus of change c) Threatened power
Choose the correct option: a. A subordinate is someone whose wages you decide on. b. Make the final decisions about your people. If someone else does, they will ultimately be their boss. c. Both are correct
Which of the following statements correctly describes inrole/task behaviors and citizenship behavior? A. Both task behaviors and citizenship behaviors are the same for all jobs. B. Task behaviors are the same for all jobs while citizenship behaviors can be different depending on jobs. C. Citizenship behaviors are the same for all jobs while task behaviors can be different depending on jobs. D. Both task behaviors and citizenship behaviors vary depending on jobs.
Society has attached a special meaning to the term "professional." A professional is Select one: O a. a person who is expected to conduct himself or herself at a higher level than the requirements of society's laws or regulations someone who has both an education in the trade and on-the-job experience received under an experienced supervisor. someone who has passed a qualifying exam to enter the job market any person who receives pay for the services performed O b. 0 с. O d.
write a well developed approximately one page response for the topic.: 1.You were just hired as a Director of Quality for a regional group of 15 private medical offices throughout New York City. They are still using a paper medical record, as they didn't want to be bothered with the transition and the staff prefer manual records, as they are still computer illiterate. You have the responsibility of collaborating with an external consultant to implement a new electronic medical record. Please develop a plan for implementation of the new EMR, including staff education, as well as any requirements from a QI perspective.
What impact has OSHA had on businesses? A. a notable increase in lost workdays B. stagnant compensation payment costs C. a significant reduction in workplace deaths D. a minor reduction in workplace deaths
9) What are patronage jobs? A) Jobs in the national convention B) Jobs that manage volunteers C) A description of anyone who worked in the Daley administration in Chicago D) Jobs given on the basis of merit rather than for political reasons E) Jobs given for political reasons rather than for merit or competence 9)
In addition to candidates who have the technical skills required of the position, what else do employers look for? A) The candidate is laid back and flexible. B) The candidate is a good fit for the corporate culture. C) The candidate is a team player. D) The candidate has an outgoing personality. E) The candidate is competitive and will work hard to prove themselves.
Which of the following is least likely to be considered a best practice by all employees.
From the given options choose an element of directing process of an organization. O a. Issuing orders and instructions regarding the work to be performed by workers O b. Delegation of authority O. Undertaking manpower planning O d. Determining standards of performance

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