20. Which of these of the most important contributor to keeping a job?a. Salaryb. Oral communication skillc. Verbal communication skilld. Getting along with your peerse. Getting along with your managerWhy do you say that?48 F Successibility: Good to goch17

The employees will be appointed by the organization to carry on the day to activities of the…

Answered: 7. | bartleby

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter12: Managing Human Talent

Section: Chapter Questions

Problem 8DQ

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Differentiate leadership and management. IF INFORMATIVE I WILL UPVOTEEE PLS PLS PLSSSS
8 Match these words and phrases from the person specification with their definitions. 1 to work on your own initiative 6 to coordinate 4 leadership 2 interpersonal skills 7 training audit 5 sound knowledge 3 open lines of communication a the ability to develop good relationships between yourself and others b to organize the different parts of an activity or the people involved so that everything works well c a careful examination to find out how much training is done and whether it is effective and necessary d creating and maintaining an atmosphere in which people communicate easily and effectively e to work independently, without anyone telling you what to do f a good level of information about or understanding of something g the ability to head a group or company anlevs
(1) What steps could managers take to alleviate theself-doubt employees often feel when they join acompany or move into a new position? (2) If you werea human resources manager in a large corporation,how might you respond to employees who complainthat the CEO makes 200 or 300 times more than theymake?
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10. Which one of the following is a personal management skill? OA. Respect the thoughts of others OB. Be responsible for setting goals OC. Evaluate solutions to make a decision OD. Identify the root cause of a problem Mark for review (Will be highlighted on the review page) 2e Previous Question Next Quest>
1. Diversity in word and its importance.2. Comparative study on any two companies on its diversity efforts and policyand organizational structure in support of diversity.3. Discuss on law relating discrimination protection 4. In your opinion for the future what will be the need diversity in organization what willbe the steps to enhance diversity?5. Forecasting the future issues in diversity, discuss the kind of training and its objectivesthat you will provide?
1.Introduce the conversation.Explain what you are going totalk about and why. 2.Empathize 3. Describe the observedbehaviour 4. Share the impact or result ofthe behaviour. 5. Have some dialogue – ask thefeedback recipient for hisperception of the situation. 6. Make a suggestion or requestfor what you’d like the personto do next time. 7. Say thank you. Situation: You are a manager of an employee who does his job very well, but has a habit ofcasually using bad language, even when dealing with customers. Some other employeeshave complained to you that this behaviour is not professional. Using the 7 steps, prepare adialogue to deal with this situation.
32. You look amazing today, boss! Is it time to do my performance appraisal yet illustrates which influence tactic? ● legitimizing O are more input-oriented. personal appeal Ingratiation 4 pressure 33. Research has found that those high in Oego strength need strength equity sensitivity O O expectancy
form the statment do as a manager was the situtation handeld efectively As a manager, how would you handle an employee who was rude to a customer? As a manager, I would take over or have someone take over the interaction at hand to avoid any more conflict for the customer and my employee. Afterwards, I would pull my employee aside and figure out what happened and why it happened. Highlight where there might've been any gaps in communication and also to tell my employee to keep in mind that most interactions that turn this way is because the customer doesn't feel heard. Take a step back if needed. Repeat what is going on and make the customer feel heard so that for next time it doesn't escalate to how it did with maybe some yelling or what have you.
18- Mr. Shamsudeen has many years of sales experience in Saudi Arabia. However, the company (Hero Marketing LLC) he manages is currently experiencing high resignation from his sales team which he cannot control. In this context, how could you determine ONE of the uncontrollable reasons for employee turnover in the company. a. Higher aspiration b. Faulty training c. No proper supervision d. No proper motivation
5. Mrs. Sanchez brought babysitter. 6. Aunt Yssa had her hairdresser trim her hair. She said LEARNING MODULE children to the office every weekend because she can't afford a made her look and feel younger. 7. Because the class was unruly the whole afternoon, Mr. Cabasal told clean the room from the top to bottom before they could that they have to go home. 8. Fairy adores pet cat, Brioche. She only feeds with tuna and oatmeal. 9. Before anyone can play a basketball game, should present a medical certificate first. were very happy 10. Jeremiah and with the result. brother did their assigned projects and

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