Diversity is integral to Total Quality Management (TQM) as it is provides for a range of views which are important for effective teamwork and continuous improvement. As the general manager of Azania Business College (a private education institution with a diverse workforce and students), discuss practices that you will recommend for your organisation to undertake, in order to ensure that the TQM principles of customer focus, continuous improvement and team work are met.
Diversity is integral to Total Quality Management (TQM) as it is provides for a range of views which are important for effective teamwork and continuous improvement. As the general manager of Azania Business College (a private education institution with a diverse workforce and students), discuss practices that you will recommend for your organisation to undertake, in order to ensure that the TQM principles of customer focus, continuous improvement and team work are met.
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Diversity is integral to Total Quality Management (TQM) as it is provides for a range of views which are important for effective teamwork and continuous improvement. As the general manager of Azania Business College (a private education institution with a diverse workforce and students), discuss practices that you will recommend for your organisation to undertake, in order to ensure that the TQM principles of customer focus, continuous improvement and team work are met.
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