Based on your understanding of the case study and further readings, do you think Tiger Brands made use of reverse logistics?  • Take a stance • Justify the stance based on theory and the case study

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Based on your understanding of the case study and further readings, do you think Tiger Brands made use of reverse logistics? 
• Take a stance
• Justify the stance based on theory and the case study 

Tiger Brands reopens Enterprise Foods factory in Polokwane
Ready-to-eat chilled processed meats, such as polony and viennas, will soon return to shelves
following the reopening of the Enterprise Foods factory in Polokwane, Limpopo. South Africa
issued a recall of all processed meat products and ordered the closure of some processing plants,
including two belonging to Tiger Brands, in March after the disease killed more than 200 people.
The resumption of operations at the Polokwane facility comes two months after parent company
Tiger Brands reopened its Germiston factory in Gauteng, which began producing ready-to-cook
products like bacon and pork sausages in October.
According to a statement released by Tiger Brands, on 6 December 2018, the Capricorn
Municipality's Environmental Health Department provided the company with an official
Certificate of Acceptability for the Polokwane factory after "rigorous assessments" were
completed, giving the company licence to resume production. The certificate endorses the
factory's standards and operating procedures for the safe production of food products.
Stricter safety standards
Following the outbreak, Tiger Brands states firmer guidance is being provided to the industry on
safety standards for the production of ready-to-eat chilled processed meats. "The Department of
Health has referred the industry to the CODEX standard, which says that for finished ready-to-eat
products which promote growth of the bacteria, there must be zero listeria detection in
products, both as they leave the factories as well as to the point of sale," says Lawrence Mac
Dougall, Tiger Brands' CEO.
The industry has also agreed to mandatory implementation of the Hazard Analysis and Critical
Control Points (HACCP) protocol, which is a Food Safety Management program. "HACCP allows for
the identification of hazards and the implementation of control measures to ensure that risks are
managed."
Enterprise Foods specifically has introduced a 7-Step Quality Check process to enable greater
transparency to consumers across the entire farm-to-table value chain in the production of meat
products. These details will appear on-pack, as well as on the Enterprise Foods website.
Centre for Food Safety
The company has also committed to playing "a leading role in driving a multisectoral approach",
aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we
have as a business to move beyond compliance and the standards we have in South Africa and to
be at the forefront of solutions that give assurance to all South Africans - whether they eat our
products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food
Safety, which we launched in collaboration with the Stellenbosch University on the 6th of
November, is a critical milestone in this quest."
The Centre is an applied food science research consortium and is being independently run by the
Stellenbosch University. It will conduct food science and food safety research to provide expert
opinion and academic support to the industry, and to help government ensure that food safety
regulations are based on sound scientific evidence. It will also play a leading role in consumer
education on food-related issues.
Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million
to the Centre's operations.
Transcribed Image Text:Tiger Brands reopens Enterprise Foods factory in Polokwane Ready-to-eat chilled processed meats, such as polony and viennas, will soon return to shelves following the reopening of the Enterprise Foods factory in Polokwane, Limpopo. South Africa issued a recall of all processed meat products and ordered the closure of some processing plants, including two belonging to Tiger Brands, in March after the disease killed more than 200 people. The resumption of operations at the Polokwane facility comes two months after parent company Tiger Brands reopened its Germiston factory in Gauteng, which began producing ready-to-cook products like bacon and pork sausages in October. According to a statement released by Tiger Brands, on 6 December 2018, the Capricorn Municipality's Environmental Health Department provided the company with an official Certificate of Acceptability for the Polokwane factory after "rigorous assessments" were completed, giving the company licence to resume production. The certificate endorses the factory's standards and operating procedures for the safe production of food products. Stricter safety standards Following the outbreak, Tiger Brands states firmer guidance is being provided to the industry on safety standards for the production of ready-to-eat chilled processed meats. "The Department of Health has referred the industry to the CODEX standard, which says that for finished ready-to-eat products which promote growth of the bacteria, there must be zero listeria detection in products, both as they leave the factories as well as to the point of sale," says Lawrence Mac Dougall, Tiger Brands' CEO. The industry has also agreed to mandatory implementation of the Hazard Analysis and Critical Control Points (HACCP) protocol, which is a Food Safety Management program. "HACCP allows for the identification of hazards and the implementation of control measures to ensure that risks are managed." Enterprise Foods specifically has introduced a 7-Step Quality Check process to enable greater transparency to consumers across the entire farm-to-table value chain in the production of meat products. These details will appear on-pack, as well as on the Enterprise Foods website. Centre for Food Safety The company has also committed to playing "a leading role in driving a multisectoral approach", aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we have as a business to move beyond compliance and the standards we have in South Africa and to be at the forefront of solutions that give assurance to all South Africans - whether they eat our products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food Safety, which we launched in collaboration with the Stellenbosch University on the 6th of November, is a critical milestone in this quest." The Centre is an applied food science research consortium and is being independently run by the Stellenbosch University. It will conduct food science and food safety research to provide expert opinion and academic support to the industry, and to help government ensure that food safety regulations are based on sound scientific evidence. It will also play a leading role in consumer education on food-related issues. Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million to the Centre's operations.
The company has also committed to playing "a leading role in driving a multisectoral approach",
aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we
have as a business to move beyond compliance and the standards we have in South Africa and to
be at the forefront of solutions that give assurance to all South Africans - whether they eat our
products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food
Safety, which we launched in collaboration with the Stellenbosch University on the 6th of
November, is a critical milestone in this quest."
The Centre is an applied food science research consortium and is being independently run by the
Stellenbosch University. It will conduct food science and food safety research to provide expert
opinion and academic support to the industry, and to help government ensure that food safety
regulations are based on sound scientific evidence. It will also play a leading role in consumer
education on food-related issues.
Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million
to the Centre's operations.
"As a food manufacturing company that has a long, strong and proud heritage in South Africa,
there is an enormous amount of trust that is placed in us and our products. I know that some of
that trust has been lost as a result of the listeriosis crisis and that we need to earn back that trust
over time through our actions and by keeping our word," said Mac Dougall.
Transcribed Image Text:The company has also committed to playing "a leading role in driving a multisectoral approach", aimed at enhancing food safety in the country. "We recognise the tremendous responsibility we have as a business to move beyond compliance and the standards we have in South Africa and to be at the forefront of solutions that give assurance to all South Africans - whether they eat our products or not that the food safety system is robust," Mac Dougall said. "The Centre for Food Safety, which we launched in collaboration with the Stellenbosch University on the 6th of November, is a critical milestone in this quest." The Centre is an applied food science research consortium and is being independently run by the Stellenbosch University. It will conduct food science and food safety research to provide expert opinion and academic support to the industry, and to help government ensure that food safety regulations are based on sound scientific evidence. It will also play a leading role in consumer education on food-related issues. Tiger Brands is the founding member of the Centre for Food Safety and has dedicated R10 million to the Centre's operations. "As a food manufacturing company that has a long, strong and proud heritage in South Africa, there is an enormous amount of trust that is placed in us and our products. I know that some of that trust has been lost as a result of the listeriosis crisis and that we need to earn back that trust over time through our actions and by keeping our word," said Mac Dougall.
Expert Solution
Step 1 SCM and Reverse logistics

SCM is a strategic approach to integrating supply and demand in the market. It involves several activities such as logistics, material procurement, shipment tracking, etc. Its main aim is to match the supply and demand to an optimal level. In simpler words, it is the process of planning and managing operations related to supply chain.

Logistics in supply chain management ensures the smooth movement of goods, services, and information in a supply chain. Inventory and transport are included in logistics. This includes both the forward and reverse flow of goods, services, information, and cash. When goods are returned from customers to suppliers, it is known as reverse logistics.

 

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