A hotel has the following organizational goal: Increase employee satisfaction. Which one of the following is the best performance measure of the organizational goal? O A. turnover rate of hotel employees B. overall rating on employee service on guest satisfaction survey OC. percent of guests writing complaints about employees D. number of new employees trained

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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A hotel has the following organizational goal: Increase employee satisfaction. Which one of the following is the best performance measure of the
organizational goal?
O A. turnover rate of hotel employees
O B. overall rating on employee service on guest satisfaction survey
O C. percent of guests writing complaints about employees
OD. number of new employees trained
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Transcribed Image Text:A hotel has the following organizational goal: Increase employee satisfaction. Which one of the following is the best performance measure of the organizational goal? O A. turnover rate of hotel employees O B. overall rating on employee service on guest satisfaction survey O C. percent of guests writing complaints about employees OD. number of new employees trained Click to select your answer. act Us I search 70 hp
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