Which of the following is a balanced scorecard performance measure. Employee learning and growth Customer satisfaction Business process improvements All of these are performance measures
Which of the following is a balanced scorecard performance measure. Employee learning and growth Customer satisfaction Business process improvements All of these are performance measures
Chapter12: Balanced Scorecard And Other Performance Measures
Section: Chapter Questions
Problem 3MC: Goal congruence in well-designed performance measurement systems best explains a congruence between...
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Transcribed Image Text:Which of the following is a balanced scorecard performance measure.
Employee learning and growth
Customer satisfaction
Business process improvements
All of these are performance measures
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