Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: 1. Employee sustainability sessions attended 2. Operating cash flow 3. Number of new customers acquired 4. Net income 5. CO2 emissions 6. Number of days with no employee injuries 7. Number of customer complaints 8. Change in market share

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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Transcribed Image Text:Innovation and learning Customer Financial Internal Process
Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to:
1. Employee sustainability sessions attended
2. Operating cash flow
3. Number f new customers acquired
4. Net income
5. CO2 emissions
6. Number of days with no employee injuries
7. Number of customer complaints
8. Change in market share
Transcribed Image Text:Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: 1. Employee sustainability sessions attended 2. Operating cash flow 3. Number f new customers acquired 4. Net income 5. CO2 emissions 6. Number of days with no employee injuries 7. Number of customer complaints 8. Change in market share
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