1. Customer profitability analysis allows managers to do which of the following?a. Identify the closest competitor.b. Sell to higher end customers.c. Manage each customer's costs-to-serve.d. Focus solely on service calls.2. What is the focus of operational control?a. Long-term operating performance.b. The profitability of the company.c. The activities of company executives.d. Short-term operating performance.3. The objectives of management control of the manager include:a. Cost, quality, and functionality.b. Management by objectives.c. Management by exception.d. Motivation, incentive, and fairness.4. Cost allocation of costs for shared services in an organization is intended to remind managers of:a. The cost and value of using shared resources.b. How much capacity a firm has.c. Manufacturing cycle time.d. Variable costing income calculations.5. The method for directly measuring the value of a firm's equity is:a. Market value.b. Sales multiple.c. Earnings-based multipled. Enterprise Value

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1. Customer profitability analysis allows managers to do which of the following? a. Identify the closest competitor. b. Sell to higher end customers. c. Manage each customer's costs-to-serve. d. Focus solely on service calls.

1. Customer profitability analysis allows managers to do which of the following? a. Identify the closest competitor. b. Sell to higher end customers. c. Manage each customer's costs-to-serve. d. Focus solely on service calls.

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

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Question

1. Customer profitability analysis allows managers to do which of the following?
a. Identify the closest competitor.
b. Sell to higher end customers.
c. Manage each customer's costs-to-serve.
d. Focus solely on service calls.
2. What is the focus of operational control?
a. Long-term operating performance.
b. The profitability of the company.
c. The activities of company executives.
d. Short-term operating performance.
3. The objectives of management control of the manager include:
a. Cost, quality, and functionality.
b. Management by objectives.
c. Management by exception.
d. Motivation, incentive, and fairness.
4. Cost allocation of costs for shared services in an organization is intended to remind managers of:
a. The cost and value of using shared resources.
b. How much capacity a firm has.
c. Manufacturing cycle time.
d. Variable costing income calculations.
5. The method for directly measuring the value of a firm's equity is:
a. Market value.
b. Sales multiple.
c. Earnings-based multiple
d. Enterprise Value

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