Quiz #5 - Ch5_ Conflict & Dispute Resolution_ Negotiation Strategies - BUSN-10053-01 - 23803
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Mohawk College *
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Course
BUSN 10053
Subject
Communications
Date
Apr 3, 2024
Type
Pages
4
Uploaded by BaronWhaleMaster889
2/8/24, 4:57 PM
Quiz #5 - Ch5: Conflict & Dispute Resolution: Negotiation Strategies - BUSN-10053-01 - 23803.202415 - FF
https://mycanvas.mohawkcollege.ca/courses/99778/quizzes/415132
1/4
Quiz #5 - Ch5: Conflict & Dispute Resolution
Due
Feb 11 at 11:59p.m.
Points
10
Questions
10
Available
Feb 1 at 12a.m. - Feb 11 at 11:59p.m.
Time Limit
10 Minutes
Attempt History
Attempt
Time
Score
LATEST
Attempt 1
7 minutes
9 out of 10
Score for this quiz: 9
out of 10
Submitted Feb 8 at 4:57p.m.
This attempt took 7 minutes.
1 / 1 pts
Question 1
Substantive conflict is based on interpersonal differences.
True False Correct!
Correct!
1 / 1 pts
Question 2
Nonoverlapping resistance points are likely to result in ______.
interpersonal conflict relationship conflict substantive conflict Correct!
Correct!
2/8/24, 4:57 PM
Quiz #5 - Ch5: Conflict & Dispute Resolution: Negotiation Strategies - BUSN-10053-01 - 23803.202415 - FF
https://mycanvas.mohawkcollege.ca/courses/99778/quizzes/415132
2/4
all of the above 1 / 1 pts
Question 3
An interest-based approach seeks to apply a standard of fairness,
contract, or law to resolve the dispute.
True False Correct!
Correct!
1 / 1 pts
Question 4
Relationship conflict arises over desired outcomes or processes.
True False Correct!
Correct!
1 / 1 pts
Question 5
Which approach involves using one's authority or other strengths to
coerce the other party to make concessions?
Rights-based approach Interest-based approach Power-based approach Correct!
Correct!
2/8/24, 4:57 PM
Quiz #5 - Ch5: Conflict & Dispute Resolution: Negotiation Strategies - BUSN-10053-01 - 23803.202415 - FF
https://mycanvas.mohawkcollege.ca/courses/99778/quizzes/415132
3/4
Authority-based approach 1 / 1 pts
Question 6
Restorative justice gives victims an opportunity to ask questions and tell
the offender the harm they have caused.
True Correct!
Correct!
False 1 / 1 pts
Question 7
Which of the following does not involve a third party?
Acquiescence Correct!
Correct!
Arbitration Litigation Mediation 1 / 1 pts
Question 8
A power-based approach involves using one's authority or other strengths
to coerce the other party to make concessions.
True Correct!
Correct!
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2/8/24, 4:57 PM
Quiz #5 - Ch5: Conflict & Dispute Resolution: Negotiation Strategies - BUSN-10053-01 - 23803.202415 - FF
https://mycanvas.mohawkcollege.ca/courses/99778/quizzes/415132
4/4
False 1 / 1 pts
Question 9
In negotiation, conflict occurs when there is no overlap between the
parties' resistance points.
True Correct!
Correct!
False 0 / 1 pts
Question 10
Differences in how to complete a task are likely to result in ______.
interpersonal conflict relationship conflict substantive conflict orrect Answer
orrect Answer
all of the above ou Answered
ou Answered
Quiz Score: 9
out of 10