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1 Communication Notebook Communication Notebook Jaazmine Bean COM200: Interpersonal Communication Lacey Sonderegger May 31, 2021

2 Communication Notebook Week 1 : Channels of Communication Describe the findings. (100 to 150 words) – Only this part is due at the end of week 1 For this week’s exercise, I chose to communicate with two of my closest friends through two different communication methods. One way was through video chat, and the other way was through phone texting. Being that my birthday was coming up, I chose to ask them both about their birthday plans. The first friend I talked to was via video chat. Our conversation lasted about twenty-six minutes. We talked about the main subject of the call and then ventured off to another subject. The second friend I spoke to was via phone texting. The conversation lasted roughly between five to eight minutes. Once again, our conversation started with one subject and ended with another one. The questions, in my opinion, were answered quite well. My friend that I communicated with via video chat, however, did have to gather their thoughts. Their responses were not as quick as I thought they would be. The questions were answered very well via phone texting. My questions were clear and straight to the point. Each response I got from my friend was responded to where I understood the responses very well. During communication with my friend via video chat, I felt extremely close to them. Looking at them while we communicate made me feel like we were almost in the same room. During my communication with my friend via phone texting, I felt a little close but not as close as I did with my friend via video chat. Although the questions and answers were straightforward, being able to see the person while communicating felt closer. The most satisfying interaction was the interaction I had with my friend via video chat. Face-to-face communication is always better for me. Even though we were not completely face-

3 Communication Notebook to-face, the interaction was the most satisfying. Completing the exercise and seeing the results made this interaction the best. Step 2 - Apply what you have learned during this class, especially the basic principles of effective communication, ideas of the self, or culture, to your exercise results, citing at least two-course resources to support you, and one can be a video. (This must be 200 to 250 words.) Due week 5. This course has opened my eyes to so many elements that deal with communication. Communication is a key element that everyone uses. During this week's exercise, I used one of the basic principles of effective communication. The principle I used is to listen and evaluate the other person's statements before responding. According to Bevan (2020), listening, not just physiologically, is an essential principle. This principle helped the flow of my questions which made this exercise go very well for me. We were able to communicate well because I listened to my friends before I asked every question. This also helped with my responses when I was asked a question. There are other elements that help with having a conversation. According to Headlee (2015), one way to have better conversations is to use open-ended questions. Ask questions that began with who, what, when, where, why, or how. Asking questions that start with those words can help you get a more detailed response from the person you are conversing with. Questions that begin with those words help the conversation flow better. Many of the questions I used began with those words. Using these elements made the exercise a great success for me. Week 2 : Please list your exercise: Stereotypes Step 1 - Describe the findings. (100 to 150 words) – Due week 2 Stereotypes are very common in our world. According to Bevan (2020), stereotypes are fixed opinions or preconceptions about someone based on perceived characteristics or expectations of similarities or differences among people. Stereotypes help us distinguish certain traits people have. Examples of Stereotypes.

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4 Communication Notebook 1. Everyone from Mississippi has a country accent. A. Marie is from Mississippi, so I know she has a country accent.  Just because Mississippi is a southern state does not mean everyone from that state has a country accent. There are many different accents across the state. 2. Private school students have better college success than public school students. A. Bridget went to a private school so she will succeed in college.  Not all private school students succeed when they go to college. Many public school students have college success as well. 3. Everyone from the south has southern hospitality. A. Amanda is from the south, so I know she is a nice person.  Although the south is considered the place for southern hospitality, there are many different personalities. Just because someone is from the south, it does not mean that they are nice. There are some ways we can avoid the negative impacts of stereotypes. One of the ways is to be open. Keep an open mind. Another way to avoid stereotypes is to be aware of your surroundings. Acknowledge the cultures and space around you. Using these ways can help avoid the negative impacts of stereotypes. Step 2 - Apply what you have learned during this class, especially the basic principles of effective communication, ideas of the self, or culture, to your exercise results, citing at least two-course resources to support you, and one can be a video. (This must be 200 to 250 words.) Due week 5. Creating stereotypes for this exercise brought more attention to the fact that I did not pay attention to them as much as I should have. There is a stereotype for almost any situation to date. For my stereotypes, I chose situations that have been told to me at least once in my life. I have overlooked these stereotypes my whole life. I did not feed into them. I typically brushed them

5 Communication Notebook off. It was not until I did this exercise that I realized those stereotypes were almost judgmental, if not judgmental, to say the least. According to Bevan (2020), it is best never to rely on stereotypes when making a judgment or forming an opinion. Those stereotypes passed judgment towards me. Although they were not major judgmental stereotypes, it is still not okay to form an opinion of someone and put a label on them. According to Nimenya (2016), many of us have been victims or perpetrators of stereotypes and biases. The stereotypes I have heard all my life are more than likely some of the same ones many other people have heard as well. It is our duty not to use stereotypes to pass judgment or form opinions of others. Week 4 : Please list your exercise: Assisting Others Step 1 - Describe the findings. (100 to 150 words) – Due week 4 Back in March of this year, I was going through a difficult time. During that time, I was provided social support from a co-worker. She noticed that I was not myself and I was having a difficult time. My nonverbal cues gave her the idea that something was bothering me. After she approached me to check on me, I confided in her. Before confiding in her, we set the circumstance that no matter what I told her, it would not leave the room. Setting that circumstance was the only way I would confide in her. During this time, she provided me with nurturing, emotional, and informational social support. The support she gave me was very appropriate for my situation. It was exactly what I needed. The nonverbal cue given during this time were hugs, pats on the back, and facial expressions. Those cues let me know what she was listening to and understood what I was saying. Step 2 - Apply what you have learned during this class, especially the basic principles of effective communication, ideas of the self, or culture, to your exercise results, citing at least two-course resources to support you, and one can be a video. (This must be 200 to 250 words.) Due week 5. This particular exercise really showed me how important social support is. I was having a very difficult time back then when I confided in my coworker. I had no clue how I was going to

6 Communication Notebook make it. It seemed like the whole world was crashing down on me. I also felt alone, as if I had no one to talk to. The support she showed me helped me build a relationship of trust with her. According to Bevan (2020), this act of social support helps one’s ability to cope effectively and respond to the situation. The support shown to me helped me cope with my situation better than I could have done alone. My coworker showed me the empathy that I needed to be vulnerable and open up to her. Vulnerability helped me find answers within someone else. According to Brown (2010), we should let ourselves be seen. We should let ourselves be deeply and vulnerably seen. Not letting my guard down and being vulnerable seen almost prevented me from receiving the social support I needed. Week 5 : Please list your exercise: Social Support Step 1 - Describe the findings. (100 to 150 words) – Due week 5 One of my closest friends recently decided to separate from her husband. During this time, I provided her with social support. When she called me via video chat, I could see that she was in tears. I immediately told her to come to my house. When she got to me, I used a nonverbal cue which was a hug. We hugged as she cried. During this time, I provided her with emotional and nurturing support. She had no clue what she was going to do or where her life was headed. I listened to her very closely so that I could provide her with proper and appropriate feedback. Some nonverbal cues I used were hugs, facial expressions, eye contact, and head nods. I used those cues to ensure that she knew that I was listening to her and understood what she was saying. Some verbal cues I used were asking questions, repeating something she said and stressed certain words. Doing this ensured her that I was listening and tentative. Every cue and support used was appropriate. She was having a hard time, and her support helped her gain a little more strength that she did not have.

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7 Communication Notebook Step 2 - Apply what you have learned during this class, especially the basic principles of effective communication, ideas of the self, or culture, to your exercise results, citing at least two-course resources to support you, and one can be a video. (This must be 200 to 250 words.) Due week 5. The roles were switched when I provided my friend with some of the same social support that I had previously received earlier in the year from my coworker. On the other end of the spectrum, I was able to see how important it is to show empathy and be a support system for someone else. I had previously been the person needing social support, so I understood how important the role is. During her difficult time, I tried to be everything she needed me to be so that she could have the same results I had. One of the main things I did for her was being an active listener. According to Bevan (2020), being an active listener is someone who listens long enough to form a perspective before asking questions or responding. When the tables were turned, my coworker had done the same for me, so I was adamant about doing the same for my friend. This particular exercise showed me how important support is. According to Brown (2010), we should believe we are enough. This is what I wanted for my friend. Realizing now, her being vulnerable and me showing her empathy helped her feel that she is enough. In the end, that is all that matters.

8 Communication Notebook References Bevan, J. L. (2020). Making connections: Understanding interpersonal communication (3rd ed.). https://content.ashford.edu/ Brown, B. (2010). The power of vulnerability [Video file]. TEDxHouston. https://www.ted.com/talks/brene_brown_on_vulnerability?referrer=playlist- when_you_re_having_a_hard_time Headlee, C. (2015, May 7). How to have a good conversation [Video file]. TEDxCreativeCoast . https://www.youtube.com/watch?v=H6n3iNh4XLI Nimenya, S. (2016). We are not all that different: Race and culture identity [Video file]. TEDx SnoIsleLibrarie. https://www.youtube.com/watch?v=8QuAok_Xiyg&t=338s

Week 5 Final Done

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