BUS610 Week 5 Discussion 1

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School

University Of Arizona *

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Course

610

Subject

Communications

Date

Nov 24, 2024

Type

docx

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Uploaded by ArizonaAssignmentHelp

Nonverbal Feedback [WLO: 1] [CLO: 5] Prior to beginning work on this discussion, read Chapter 9: Communication in Organizations about the communication in organizations. For this discussion, you will describe how nonverbal feedback conveys powerful messages. Provide an example where nonverbal feedback was used and describe the result. Guided Response: Respond to at least two of your classmates by commenting on their posts. Though two replies are the basic expectation for the introduction discussion, for deeper engagement and learning, you are encouraged to provide responses to any comments or questions others have given to you. Remember, continuing to engage with peers and the instructor will further the conversation and provide you with opportunities to demonstrate your content expertise, critical thinking, and real-world experiences with this topic. Continue to monitor the discussion forum until Day 7 and respond to anyone who replies to your post. Organizational communication relies heavily on nonverbal cues, as they provide powerful messages that can profoundly affect team dynamics and individual relationships. Expressions on the face, body language, gestures, eye contact, and even tone of voice can all serve as nonverbal indicators. The scenario demonstrates the use and effects of nonverbal communication. In a business environment, a manager provides feedback to an employee about their project performance. The manager must address specific concerns about the employee's work quality while maintaining a positive and supportive environment.

During a business team meeting, the manager used nonverbal cues to provide constructive criticism to an employee about the effectiveness of their project. The manager was receptive and accessible, displaying supportive facial expressions and maintaining a relaxed and engaged posture. Furthermore, the manager consistently maintained eye contact, effectively conveying honesty, trust, and a genuine commitment to the employee's development and advancement. The individuals used a compassionate and empathetic way of speaking, avoiding expressing disapproval, which created an atmosphere of encouragement and open exchange of ideas. The effective use of nonverbal cues led to a positive evaluation of performance, motivating the employee to improve their tasks, increasing job satisfaction, and strengthening the team's interpersonal dynamics. The manager's effective use of nonverbal feedback directly influences the employee's perception of support and inspiration to improve their performance. People tend to interpret comments positively rather than as negative criticism. The manager's use of positive nonverbal cues builds trust and encourages open communication among team members. As a result, this phenomenon creates an environment where employees are more open to actively seeking and accepting feedback, leading to improved performance and job satisfaction (Chin, 2022). Nonverbal feedback significantly impacted the performance review outcome, demonstrating the effectiveness of nonverbal communication in conveying messages, building interpersonal relationships, and enhancing organizational communication. References Chin, S. T. S. (2022). Relationship Between Non-Verbal Behaviour in Improving Workplace Relationship and Job Satisfaction. Journal of Positive School Psychology , 6 (3), 524-528.

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