BSBSUS411 - Student Assessment Pack

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Unit Result Sheet This form is to be completed by the assessor and is used to record the student assessment Outcome/result for each Unit of Competency. All student submissions (Outlined below) are to be attached to this sheet before placing on the student academic file. Student results are not to be entered into the Student database unless all relevant paperwork is completed and attached to this sheet. Students must complete all assessment tasks as satisfactory (S) to be Competent (C) Student Use Student ID No Student Name Unit Code BSBSUS411 Unit Ti t le Implement and monitor environmentally sustainable work practices A s s es s or U s e O n l y £ Initial Submission £ Re-Submission Please attach the following documentation to this sheet Assessment Outcome Re Assessment Outcome Assessment 1 Knowledge Questions S NYS NA S NYS NA Assessment 2 Project S NYS NA S NYS NA Assessment 3 Project S NYS NA S NYS NA Final Assessment Result for this uni t: C / NYC Comments: A s s ess o r : I declare that I have conducted a f air , valid, reliable and flexible assessment with t his student, and I have provided appropriate f eedback. Assessor Name: Signature: Date: Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. Name: Signature Date: Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 1 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: BSBSUS411 Implement and monitor environmentally sustainable work practices Assessment Tool Assessment Resource Summary Assessment Type This is a summative assessment, which requires the assessment to be conducted in conditions that are safe and replicate the workplace Assessment Tasks Unit Assessment Task 1 Knowledge Questions Unit Assessment Task 2 Project Unit Assessment Task 3 Project Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 2 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Assessment Task 1: Knowledge Questions Task instructions  This is an individual assessment.  To make full and satisfactory responses you should consult a range of learning resources, other information such as handouts and textbooks, learners’ resources and slides.  All questions must be answered in order to gain competency for this assessment.  You may attach a separate sheet if required.  You must include the following particulars in the footer section of each page of the attached sheets: o Student ID or Student Name o Unit ID or Unit Code o Course ID or Course Code o Trainer and assessor name o Page numbers  You must staple the loose sheets together along with the cover page.  You must attach the loose sheets chronologically as per the page numbers.  This is the first (1) unit assessment task you have to successfully complete to be deemed competent in this unit of competency.  The Written Test is comprised of Seven (7) Knowledge Questions.  You must respond to all questions and submit them to your Trainer/Assessor.  You must answer all questions to the required level, e.g. provide the number of points, to be deemed satisfactory in this task.  You will receive your feedback within two weeks - you will be notified by your Trainer/Assessor when results are available. Questions: Q1: Answer the following questions: 1.1. Discuss the compliance requirements for sustainable work practices in an organisation with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and sustainability issues in 250-300 words. 1.2. How can organisations check whether they comply with industry standards, council regulation, or state and federal environmental legislation or regulations for the following work area? Write your answer in 150-200 words. a) Water usage b) Energy consumption c) Waste management Q2: Answer the following questions: 2.1. How can you monitor the efficiency of current energy usage? Write your answer in 50-100 words. 2.2. Identify and document the relevant internal and external sources of information to develop efficiency targets for the following work practices in 100-150 words each. Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 4 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: a) Energy consumption b) Water usage Q3: Answer the following questions: 3.1. What is environmental benchmarking? Write your answer in 100-150 words. 3.2. Discuss the benchmarks for environmental and resource sustainability relevant to the transport and logistics organisation in 50-100 words. Q4: Answer the following questions: 4.1. Identify and explain the purpose of the International standard for corporate social responsibility in 50-100 words. 4.2. Identify and document the Australian and international standards relating to corporate sustainability applicable to the areas given in column 1 of the table below: Areas Australian and international standards Guidelines on the implementation of environmental management systems  Guidelines on the verification, validation and assurance of environmental and sustainability reports  Q5: Answer the following questions: 5.1. What is a continuous improvement strategy? What are the steps involved in a continuous improvement cycle? Write your answer in 200-250 words. 5.2. Explain the following continuous improvement approaches for workplace practices in 200-250 words. a) Value Stream Mapping b) The 5S strategy Q6: Explain the purpose of the resources for monitoring sustainable work practices given in column 1 of the table below: Resources for monitoring sustainable work practices Purpose (50-100 words each) Employee surveys and questionnaire Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 5 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Assessment Cover Sheet Please complete cover sheet clearly and accurately for assessment tasks and other types of evidence you submit for your course. All student assessment tasks submissions including any associated checklists where applicable, are to be attached to this cover sheet. Student Use Student ID No Student Name Unit Code BSBSUS411 Unit Title Implement and monitor environmentally sustainable work practices Assessment No. 2 Assessment Method Project £ Initial Submission £ Re-Submission Student Declaration I declare that:  These tasks are my own work.  None of this work has been completed by any other person  These tasks are not plagiarised or colluded with any other student/s.  I have correctly referenced all resources and reference texts throughout these assessment tasks.  I have read and understood NTCA’s policy on Plagiarism, cheating and collusion and understand that if I am found to be in breach of this policy, disciplinary action may be taken against me by NTCA.  I have a copy of my assessment work with me, which I can produce if the original is lost. Student Signature: Submission Date: Assessor Use Only Outcome Satisfactory / Not Yet Satisfactory Assessor Feedback: Assessor Name: Signature: Date: Student Submission Receipt: Your submission has been received. Please keep a copy of this record. Student ID & Name : ……………………………….…………………….….. Submission Date: …………………..………………………… Unit Code : ………………………………..……………… Assessment No & Method: ……………………………………..….……..…………. £ Initial Submission £ Re-Submission Received By (Name): …………………………………….…. Signature: …………………..……….. Date: …………………..……………….. Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 7 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: The results will be updated within twenty-one (21) days from your final submission . Please check your student portal regularly to make sure that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer. Assessment Task 2 - Project Task instructions  This is the second (2) assessment task you have to successfully complete to be deemed competent in this unit of competency.  This assessment task comprises a research report.  The student is required to complete a research report on the analysis of environmental sustainability of the training organisation’s work practices in this assessment task.  You must attempt all criteria to the required level, e.g. the assessment criteria mentioned in the performance checklist needs to be deemed satisfactory in this task.  For your trainer/assessor to assess your competency in this assessment task, you must prepare your report by following all instructions outlined.  The student must use the templates provided to document their responses.  The student must follow the word-limits specified in the templates. Project Task: Research Report This assessment requires you to take on the role of an Operations Manager in your training organisation. You are required to complete a research report on the analysis of environmental sustainability of the training organisation’s work practices. During the preparation of the research report, you will be required to:  Consult a range of internal stakeholders to identify the following environmentally sustainable work practices of the training organisation: o Energy consumption management o Water usage management o Waste management  Conduct online research and gather information regarding legislative and regulatory requirements and standards related to environmentally sustainable work practices. Note: The purpose of this research report to participate and carry out workplace-related activities and tasks, using your training organisation as an example of existing workplace and workplace personnel such as trainers/assessors and other nominated individuals by them as the stakeholders required to complete this assessment task. The research report should be based on the information provided in the scenario and description sections. Scenario The training organisation is committed to improving the environmental sustainability of its work practices. The training organisation conducts an audit on the environmental sustainability of its work practices every six months. The training organisation has not been able to meet the efficiency targets for the last six months. After analysing the root cause of the problem, it was identified that the training organisation was unable to meet the efficiency targets due to the following reasons: Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 8 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web:  Energy consumption management  Water usage management  Waste management o Document the training organisation’s current sustainable work practices.  Step 2: Assess the training organisation ’ s compliance with relevant legislation, regulations, codes of practice, and workplace procedures. o Analyse the training organisation’s current sustainable work practices given in step 1 and assess their compliance with the relevant legislation, regulations, codes of practice, and workplace procedures. o Document the legislation, regulations, codes of practice, and workplace procedures that the current sustainable work practices must comply with. o Document your assessment of the current sustainable work practices given in step 1 against the relevant legislation, regulations, codes of practice, and workplace procedures.  Step 3: Analyse the internal and external sources of information to develop efficiency targets for the next six months. o Gather information from the internal and external sources of information regarding the following:  Energy consumption management  Water usage management  Waste management o Set efficiency targets for the next six months.  Step 4: Set benchmarks for environmental and resource sustainability of the training organisation. o Gather information from the current legislation and regulations and set benchmarks for environmental and resource sustainability of work practices identified in Step 1.  Step 5: Assess compliance with the Australian and international standards for corporate social sustainability. o Analyse the environmentally sustainable work practices of the training organisation identified in Step 1. o Assess the training organisation’s compliance with the Australian and international standards for corporate social sustainability. o Document the Australian and international standards for corporate social sustainability and the outcomes of the assessment conducted.  Step 6: Develop the continuous improvement approaches for workplace practices. o Develop two (2) continuous improvement approaches for environmentally sustainable work practices of the training organisation identified in Step 1.  Step 7: Analyse and develop the following resources for monitoring sustainable work practices. o Develop employee questionnaires and surveys to monitor environmentally sustainable work practices identified in Step 1. o Develop guidelines for visual calculations to be performed to monitor environmentally sustainable work practices identified in Step 1. o Identify and document supply records and invoices to be analysed to monitor environmentally sustainable work practices identified in Step 1. o Develop procedures to analyse previous internal and external audit documents.  Step 8: Establish organisational systems and procedures that relate to environmental and resource sustainability improvements, including: o Establish supply chain, procurement and costing strategies o Develop quality assurance procedures o Develop procedures for recommendation development and seeking approvals o Develop organisational systems and procedures for sustainable sales strategies and operations. Your report must include the following:  Introduction to the report. Include the following information: o Your research topic o Background information Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 10 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: o Objectives of writing the report  Body of the report. Include the following information: o Training organisation’s current sustainable work practices related to the following:  Energy consumption management  Water usage management  Waste management o Legislation, regulations, codes of practice, and workplace procedures that the training organisation’s current sustainable work practices must comply with. o Assessment of the current sustainable work practices given in step 1 against the relevant legislation, regulations, codes of practice, and workplace procedures. o Efficiency targets for the next six months. o Benchmarks for environmental and resource sustainability of work practices identified in Step 1. o Australian and international standards for corporate social sustainability and the outcomes of the assessment conducted. o Two (2) continuous improvement approaches for environmentally sustainable work practices of the training organisation identified in Step 1. o Employee questionnaires and surveys to monitor environmentally sustainable work practices identified in Step 1. o Guidelines for visual calculations to be performed to monitor environmentally sustainable work practices identified in Step 1. o Supply records and invoices to be analysed to monitor environmentally sustainable work practices identified in Step 1. o Procedures to analyse previous internal and external audit documents. o Supply chain, procurement and costing strategies o Quality assurance procedures o Procedures for recommendation development and seeking approvals o Organisational systems and procedures for sustainable sales strategies and operations.  References and bibliography (Harvard style – Any five references) Template: Research report: Research report (1200-1500 words) Introduction to the report  Your research topic  Background information  Objectives of writing the report Body of the report:  Training organisation’s current sustainable work practices related to the following: o Energy consumption management o Water usage management o Waste management  Legislation, regulations, codes of practice, and workplace procedures that the training organisation’s current sustainable work practices must comply with.  Assessment of the current sustainable work practices given in step 1 against the relevant legislation, regulations, codes of practice, and workplace procedures.  Efficiency targets for the next six months.  Benchmarks for environmental and resource sustainability of work practices identified in Step 1.  Australian and international standards for corporate social sustainability and the outcomes of the assessment conducted.  Two (2) continuous improvement approaches for environmentally sustainable work practices of the training organisation identified in Step 1. Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 11 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Performance Criteria/Performance Checklist: Research Report This task must address the following performance criteria/ performance checklist. To be assessed as satisfactory (S) in this assessment task, the participant needs to demonstrate competency in the following critical aspects of evidence S NYS Trainer/Assessor to complete (Comment and feedback to students) a) Gathered information regarding the environmental sustainability of work practices and assess their effectiveness.  Consulted internal stakeholder of the training organisation to identify the environmentally sustainable work practices of the training organisation.  Documented the training organisation’s current sustainable work practices.   b) Assessed the training organisation ’ s compliance with relevant legislation, regulations, codes of practice, and workplace procedures.  Analysed the training organisation’s current sustainable work practices and assessed their compliance with the relevant legislation, regulations, codes of practice, and workplace procedures.  Documented the legislation, regulations, codes of practice, and workplace procedures that the current sustainable work practices must comply with.  Documented the assessment of the current sustainable work practices against the relevant legislation, regulations, codes of practice, and workplace procedures.   c) Analysed the internal and external sources of information to develop efficiency targets for the next six months.  Gathered information from the internal and external sources of information regarding the following: o Energy consumption management o Water usage management o Waste management  Set efficiency targets for the next six months.   d) Gathered information from the current legislation and regulations and set benchmarks for environmental and resource sustainability of work practices.   Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 13 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: e) Developed continuous improvement approaches for environmentally sustainable work practices of the training organisation.   f) Analyse and develop the following resources for monitoring sustainable work practices.  Developed employee questionnaires and surveys to monitor environmentally sustainable work practices.  Developed guidelines for visual calculations to be performed to monitor environmentally sustainable work practices.  Identified and documented supply records and invoices to be analysed to monitor environmentally sustainable work practices.  Developed procedures to analyse previous internal and external audit documents.   g) Assessed compliance with the Australian and international standards for corporate social sustainability.  Established supply chain, procurement and costing strategies  Developed quality assurance procedures  Developed procedures for recommendation development and seeking approvals  Developed organisational systems and procedures for sustainable sales strategies and operations.   h) Assessed compliance with the Australian and international standards for corporate social sustainability.  Analysed the environmentally sustainable work practices of the training organisation.  Assessed the training organisation’s compliance with the Australian and international standards for corporate social sustainability.  Documented the Australian and international standards for corporate social sustainability and the outcomes of the assessment conducted.   i) An introduction was provided to the research report. Included the following information:  Your research topic  Background information  Objectives of writing the report   j) Harvard style references were used.   Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 14 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: The results will be updated within twenty-one (21) days from your final submission . Please check your student portal regularly to make sure that your results are updated. If there are any discrepancies, please discuss with the Trainer/Student Support Officer. Assessment Task 3 - Project Task instructions  This is the third (3) assessment task you must successfully complete to be deemed competent in this unit of competency.  This assessment task requires you to complete a project.  You are required to complete a set of activities to implement and monitor three (3) environmentally sustainable work practices for your training organisation in this assessment task.  The student must use the templates provided to document their responses.  The student must follow the word-limits specified in the templates. Project Task: This assessment requires the student to complete a set of activities given in this assessment task. These activities will provide an opportunity for the student to implement and monitor three (3) environmentally sustainable work practices at your training organisation. This includes:  Identifying current procedures, practices and compliance requirements in relation to environmental and resource sustainability in the workplace  Engaging and consulting with relevant stakeholders to develop and implement sustainability improvements, encourage feedback and report on outcomes.  Planning and organising workgroup activities to: o measure current resource usage o evaluate alternative solutions to workplace environmental issues o resolve workplace sustainability issues and generate ideas for improvements o evaluate and implement strategies to improve resource usage o comply with environmental requirements  Applying continuous improvement approaches to enhance the organisation’s sustainability performance  Applying change management techniques to support sustainability performance. Setting the scene: This assessment task requires you to implement and monitor three (3) environmentally sustainable work practices at your training organisation. Your training organisation will be your actual workplace. The requirements for the workplace environment The assessment task will be completed at your training organisation. Your training organisation will be your actual workplace. Your trainer/assessor will ensure that the training organisation meets the following assessment criteria. The training organisation must meet the following criteria: Opportunities for students to: Yes/No/NA Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 16 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Follow standard operating/workplace procedures Use up-to-date software and equipment Work within stated timelines to meet deadlines Gain experience in the challenges and complexities of dealing with multiple tasks Experience prioritising competing tasks and dealing with contingencies Workplace environment to work with others in a team Workplace environment to sufficient to communicate with diverse groups Workplace sufficient to work independently and manage workload Resources, tools, and equipment requirements The following resources, tools and equipment will be made available by the training organisation to complete this assessment task:  Access to the simulated workplace to carry out the skills assessment o A team consisting of the following team members:  A supervisor  Two (2) staff members  Environmental sustainability legislation, regulations, standards and codes (Refer to the links provided below) o https://www.environment.gov.au/epbc o https://business.gov.au/risk-management/environmental-impact/environmental- management-and-your-business  Workplace reference materials for environmental sustainability and practices. o Sustainability procedures and practices excerpt (Training organisation can either provide their own sustainability procedures and practices to the student or can use the ones given in Appendix C). o Energy bills and invoices for the last six months o Water bills and invoices  Workplace policies and procedures Your team You will take on the role of the Operations Manager in your training organisation. Your trainer/assessor will assign a team. The team will have the following team members:  A supervisor  Two (2) staff members Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 17 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web: Work placement task: This assessment requires the student to complete a set of activities given in this assessment task. These activities will provide an opportunity for the student to implement and monitor the following (3) three environmentally sustainable work practices:  Energy consumption management  Water usage management  Waste management This includes:  Identifying current procedures, practices and compliance requirements in relation to environmental and resource sustainability in the workplace  Engaging and consulting with relevant stakeholders to develop and implement sustainability improvements, encourage feedback and report on outcomes.  Planning and organising workgroup activities to: o measure current resource usage o evaluate alternative solutions to workplace environmental issues o resolve workplace sustainability issues and generate ideas for improvements o evaluate and implement strategies to improve resource usage o comply with environmental requirements  Applying continuous improvement approaches to enhance the organisation’s sustainability performance  Applying change management techniques to support sustainability performance. To do so, you must complete the following activities:  Activity 1: Plan and organise workgroup activities  Activity 2: Establish sustainable work contexts  Activity 3: Implement sustainable work practices and monitor their performance The roles and their responsibilities: Relationships with stakeholders such as Supervisor and Staff members The assessment task requires you to communicate with a number of organisational stakeholders. The main roles applicable to the assessment task includes: Role number 1: Supervisor: The Supervisor is the individual who supervises or is in charge of the organisation. They belong to a higher rank or status. Their job role and responsibilities are:  Assign a team to you to complete the project.  Assist you in understanding the task requirements.  Provide you with information about job roles and responsibilities.  Supervise you in completing the assessment task and requirements.  Participate in meetings based on the Script provided.  Provide feedback on the sustainability best practice and potential workplace environmental issues. Role number 2: Staff members: The staff members are the student’s co-worker or workfellow. They are associates that the candidate works with. Their job role and responsibilities are: Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 19 of 65

Level 11, 190 Queen St, Melbourne, 3000 Tel: 03 9606 0032 | Web:  Assist you in completing the project on time.  Participate in a healthy and open discussion.  Participate in meetings based on the Script provided.  Provide feedback on the sustainability best practice and potential workplace environmental issues. Note:  The trainer/assessor will take on the role of Supervisor.  The trainer/assessor will assign two (2) staff members to the student.  Each student will be assessed individually for all assessment activities. Timeframe to complete the project: Trainer/assessor to assign timeframe for completion of the project. Task requirements  You will be assessed on your technical knowledge and skills to complete this project  You will be assessed on working in a team environment and meeting your job role and responsibilities.  You must follow the instructions provided by the Supervisor.  All individuals must complete their role and assigned responsibilities and meet the specified deadlines.  The task must be completed in the specified timeframe. Document: BSBSUS411 - Student Assessment Pack | Version: 1.2 | Page 20 of 65