Etiquette of a routine request for making claims and requesting adjustments. Introduction: The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Question

Want to see the full answer?

Answer 1

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

What does the Find and Replace command in Excel do, and why would you use it? Name the steps in using the command if you wanted to replace all occurrences of the word “peaches” with the word “pears.”

What is its DOL ?

What is its DOL ? General accounting

Answer 2

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 3

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 4

Question

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 5

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 6

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 7

Chapter 8, Problem 9LOC

Summary Introduction

To determine:

Etiquette of a routine request for making claims and requesting adjustments.

Introduction:

The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments. If you’re dissatisfied with a company’s product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). The strategies include: maintaining a professional tone, even if you’re extremely frustrated, opening with a straightforward statement of the problem, providing specific details in the body, present facts honestly and clearly, politely summarize the desired action in the closing, clearly stating what you expect as a fair settlement or ask the reader to propose a fair adjustment and explaining the benefits of complying with the request, such as your continued patronage.

Answer 8

Expert Solution & Answer

Answer 9

Expert Solution & Answer

Answer 10

Want to see the full answer?

Check out a sample textbook solution

See solution

Answer 11

Ch. 8 - Prob. 1LOC Ch. 8 - Prob. 2LOC Ch. 8 - Prob. 3LOC Ch. 8 - Prob. 4LOC Ch. 8 - Prob. 5LOC Ch. 8 - Prob. 6LOC Ch. 8 - Prob. 7LOC Ch. 8 - Prob. 8LOC Ch. 8 - Prob. 9LOC Ch. 8 - Prob. 10LOC

Concept explainers

Want to see the full answer?

Chapter 8 Solutions