Excellence in Business Communication (12th Edition)
Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
Question
Book Icon
Chapter 8, Problem 8.4AYK
Summary Introduction

To determine:

If a company’s error has lost a new, important client and both parties are aware of it, then does one apologize or look at the incident positively without accepting the fault.

Introduction:

Before making any reply, one should be well aware of the company policies and the steps that are recommended to be taken in such situations. Especially if this is beyond routine errors, certain legal steps should be taken as well.

Blurred answer
Students have asked these similar questions
Calculate Crans accounts
International inc. sales
Hii expert please provide correct answer general Accounting
Knowledge Booster
Background pattern image
Recommended textbooks for you
Text book image
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Text book image
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Text book image
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
Text book image
Introduction to Business
Business
ISBN:9781947172548
Author:OpenStax
Publisher:OpenStax College
Text book image
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education
Text book image
Bcom
Business
ISBN:9780357026595
Author:LEHMAN, Carol M.
Publisher:Cengage Learning,