Excellence in Business Communication (12th Edition)
Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 8, Problem 5LOC
Summary Introduction

To determine:

Etiquette in closing a routine request.

Introduction:

In closing a routine request, there are three elements of importance. Specific request and contact information must be given. This includes asking the reader to respond by a specific and appropriate time. Similarly, an expression of appreciation and goodwill is required to maintain the politeness.

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