Chapter 8, Problem 7LOC

Summary Introduction

To determine:

Three message points of simple requests

Introduction:

The most common types of routine messages are asking for information or action, asking.

for recommendations and making claims and requesting adjustments. Most simple requests can be handled with three message points.

What you want to know or what you want your readers to do, why you are making the request (not required in all cases) and why it may be in your readers’ interests to help you (not applicable in all cases).