Avon's environment and external forces for change. Introduction: Organizational changes are changes required to be made in people, structure, or technology in order to deal with a business situation. The calm waters metaphor means that change is an occasional disruption in the normal flow events and it can be planned and managed. The white-water rapids metaphor change is ongoing, and managing it is a continual process. According to the Lewin's and Kotter's Model of change: This model described the steps to be taken for an organizational change. The steps are as follows: Unfreezing (Creating the motivation for change) Changing (Implementing new systems and procedures) Refreezing (Support and maintenance for the change)

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Chapter 8, Problem 18DQ

Summary Introduction

To discuss:

Avon's environment and external forces for change.

Introduction:

Organizational changes are changes required to be made in people, structure, or technology in order to deal with a business situation. The calm waters metaphor means that change is an occasional disruption in the normal flow events and it can be planned and managed. The white-water rapids metaphor change is ongoing, and managing it is a continual process.

According to the Lewin's and Kotter's Model of change: This model described the steps to be taken for an organizational change. The steps are as follows:

Unfreezing (Creating the motivation for change)

Changing (Implementing new systems and procedures)

Refreezing (Support and maintenance for the change)

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