Production and Operations Analysis, Seventh Edition
Production and Operations Analysis, Seventh Edition
7th Edition
ISBN: 9781478623069
Author: Steven Nahmias, Tava Lennon Olsen
Publisher: Waveland Press, Inc.
bartleby

Concept explainers

Question
Book Icon
Chapter 7.5, Problem 24P

a)

Summary Introduction

Interpretation: utilization of employees.

Concept introduction: The M/M/1 queue assumes poisonarrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.

b)

Summary Introduction

interpretation: the average time an email spends waiting before an employee starts working on it.

concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.

c)

Summary Introduction

Interpretation:average number of emails in the system waiting to be worked on.

Concept introduction: The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.

D)

Summary Introduction

Interpretation:options available to decrease customers waiting.

Concept introduction:The M/M/1 queue assumes poison arrivals, exponential service times, and a single server serving customers in a FCFS fashion. Poisson arrivals are a reasonably good assumption for unscheduled systems. Further if there is a mix of many different types of jobs the exponential distribution can be realistic for service times. Otherwise it tends to be too variable of a distribution.

Blurred answer
Students have asked these similar questions
Factor Factor Description Weight Present Location Newbury Hyde Park 1 Average community income 0.35 2 Community growth potential 0.15 3 Availability of public transportation 0.20 4 Labor availability, attitude, and cost 0.30 3 2 3 2 35 20 25 75 33 28 55 55 25 75 65 50 50 55
Subway with more than 27,000 outlets in the US is planning for a new restaurant in Buffalo New York. A) Based on the given information, the best location in Buffalo for Subway to open the new restaurant is Baptist Church with a total weighted score of? (Enter your response rounded to two decimal places.) B) If the weights for Space and Traffic density are reversed, the best location in Buffalo for Subway to open the new restaurant will be with a total weighted score of ? (Enter your response rounded to two decimal places.)
northeastern insurance company is considering opening an office in the US. The two cities under consideration are going to be Philadelphia New York. Factor ratings (higher scores are better) are in the table. The best location for northeastern insurance company to open would be which with a total weighted score of ? (response rounded to two decimal places)
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
  • Text book image
    Practical Management Science
    Operations Management
    ISBN:9781337406659
    Author:WINSTON, Wayne L.
    Publisher:Cengage,
    Text book image
    Marketing
    Marketing
    ISBN:9780357033791
    Author:Pride, William M
    Publisher:South Western Educational Publishing
    Text book image
    MARKETING 2018
    Marketing
    ISBN:9780357033753
    Author:Pride
    Publisher:CENGAGE L
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
MARKETING 2018
Marketing
ISBN:9780357033753
Author:Pride
Publisher:CENGAGE L