Production and Operations Analysis, Seventh Edition
Production and Operations Analysis, Seventh Edition
7th Edition
ISBN: 9781478623069
Author: Steven Nahmias, Tava Lennon Olsen
Publisher: Waveland Press, Inc.
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Chapter 7.1, Problem 1P
Summary Introduction

Interpretation: Following three examples of services has been discussed

Concept Introduction: Service is only for the customer and aim that it should be intangible, time-perishable and involves the customer as co-producer because without customer there is no importance of service. Customer is only one who avails the services.

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