Production and Operations Analysis, Seventh Edition
Production and Operations Analysis, Seventh Edition
7th Edition
ISBN: 9781478623069
Author: Steven Nahmias, Tava Lennon Olsen
Publisher: Waveland Press, Inc.
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Chapter 7.4, Problem 19P
Summary Introduction

interpretation: time spending by the customers in the checkout process (queuing and being served).

concept introduction: queueing theory is the science of waiting line processes. Virtually all the results in queueing theory assume that both the arrival and service processes are random. The interaction between these two processes makes queueing an interesting and challenging area

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