Management, 13Th Edition
Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Chapter 7, Problem 6RDQ
Summary Introduction

To determine:

Planned change for change management and whether unplanned change can be effective.

Introduction:

Planned change is often thought to be the best approach to take in organizations. People get rigid and used to do a certain task in a certain manner. Unplanned changes can also be effective but there is no guarantee in its success. There is a significant role of luck in the performances of unplanned changes.

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Business Process Reengineering One of the world’s most successful sports apparel companies is Nike, Inc. (Nike, n.d.). Nike re-engineered its value chain by keeping high-value knowledge-intensive activities in the US such as design and marketing and using overseas manufacturing to produce its shoes and clothing. However, instead of engaging foreign direct investment to build and operate its clothing manufacturing facilities, Nike further re-engineered its value chain by relying on third-party contractors to produce Nike products. Thus, Nike’s owned activities are streamlined allowing Nike to consistently earn high returns.  Business process reengineering is a collection of processes to improve business performance by changing, dropping, or reordering the processes by which tasks are accomplished. Please conduct some research or share an example that you witnessed of either successful or unsuccessful business process reengineering. Explain why the reengineering was successful or…
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