Operations and Supply Chain Management 9th edition
Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
Question
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Chapter 5, Problem 5Q
Summary Introduction

To determine: The component of service blueprint.

Service blueprinting is the form of process mapping or process flowcharting. It is the business that would produce services rather than goods. Service blueprinting would be processed by the business that helps to map the customers’ orders.

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Chapter 5 Solutions

Operations and Supply Chain Management 9th edition

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