Operations and Supply Chain Management 9th edition
Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
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Chapter 5, Problem 3Q

a)

Summary Introduction

To describe: The service package for a bank.

Service package is the term, which would indicate the collection of goods and services that are provided by the service operation in an environment.

b)

Summary Introduction

To describe: The service package for an airline.

c)

Summary Introduction

To describe: The service package for a lawn service.

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Operations and Supply Chain Management 9th edition

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