Operations and Supply Chain Management 9th edition
Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
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Chapter 5, Problem 14P
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To explain: Determine L, Lq, W and Wq given that there are two drill operators working in parallel. Semi-completed units arrive at the rate of 90 per hour and are processed at the rate of 60 per hour.

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A) During registration at State University every semester students in the college of business must have their courses approved by the college advisor. It takes the advisor an average of 12 minutes to approve each schedule and students arrive at the advisor's office at a rate of 3 per hour, according to A Poisson Distribution. Calculate  the operating characteristics (Po, L, Lq, W, Wq and Pw) for this system.  B) The dean from the college has recieved alot of complaints from students about the length of time they must wait to have their schedule approved. The dean therefore add an additional college advisor to the system describe in this problem so that it is now a multi-server queuing  system with two channels. Calculate the operating characteristic channel describe in part A.
During registration at Tech every quarter, students in the Department of Management must have their courses approved the departmental advisor. It takes the advisor an average of 4 minutes (exponentially distributed) to approve each schedt and students arrive at the advisor's office at the rate of 5 per hour (Poisson distributed). Compute L, Lq, W, Wą, and p. Lq W hr Wq hr
2. A repair and inspection facility consists of two stations: a repair station with two technicians, and an inspector station with 1 inspector. Each repair technician works at the rate of 3 items per hour; the inspector can inspect 8 items per hour. Approximately 10% of all items fail inspection and are sent back to the repair station. (This percentage holds even for items that have been repaired two or more times.) If items arrive at the rate of 5 per hour, what is the long-run expected delay that items experience at each of the two stations, assuming a Poisson arrival process and exponentially distributed service times? What is the maximum arrival rate that the system can handle without adding personnel?

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Operations and Supply Chain Management 9th edition

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