Operations and Supply Chain Management 9th edition
Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
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Chapter 5, Problem 2.1CP
Summary Introduction

Case summary:

BG Hospital is attempting to streamline its processes. An in-house team is examining outpatient procedures to see where there is room for improvement, how they can be sped up and made more cost effective.

The team focused on the diagnostic imaging process and mapped the steps followed by the patient.

To determine: Create a service blueprint of process and identify areas for improvement.

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1) View the video Alton Bridge (12.16 mins, Ctrl + Click on the link), and please answer the following questions:   a) According to the video, what are the various steps involved in managing projects? b) What were the different phases of the Alton Bridge project? c) What are the two widely used scheduling techniques, and under what phase of the Alton Bridge project are they discussed?   Note: As a rough guideline, please try to keep the written submission to a paragraph or so for each of the questions.   2) The following is a table of activities associated with a mining project at Lunar Industries, their durations, and what activities each must precede:   Activity Duration (weeks) Precedes A (start) 1 B, C B 1 E C 4 F E 2 F F (end) 2 -   The AOM project diagram is as given below:
With all the problems companies are currently facing, why do so many choose to expand into international markets? What are the advantages of expanding beyond the domestic market?

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Operations and Supply Chain Management 9th edition

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