EBK OM
EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 5, Problem 14PA
Summary Introduction

Interpretation:The advantages and disadvantages of having cartoon characters that could talk in the much known theme parks from a standpoint of service-design.

Concept Introduction:The world famous theme parks operated by the company that created many of the popular cartoon characters of all time is now underway in giving some of the cartoon characters the ability to speak. Earlier, it was just a meet-and-greet experience that the customers received. This was due to the belief of the management that the service encounter would be difficult to manage if all characters had the ability to talk with visitors. Nevertheless, experiments are being carried out with the use of three main characters as to how it would be, if they were able to talk with the visitors, making their theme park experience a comprehensive one.

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Negotiators can gain several benefits from using the strategy of multiple equivalent simultaneous offers. By offering multiple options it reduces the chance of rejection. It also improves the chances of reaching reaching an agreement. By presenting multiple offers, it shows you are flexible.  agree with the post
Negotiators can gain several benefits from using the strategy of multiple equivalent simultaneous offers. By offering multiple options it reduces the chance of rejection. It also improves the chances of reaching reaching an agreement. By presenting multiple offers, it shows you are flexible.  disagree with this post or add on to the post
The strategy of Multiple Equivalent Simultaneous Offers involves presenting several equally valuable options to the other party during negotiations. This approach benefits negotiators by creating flexibility and increasing the chances of finding a mutually agreeable solution. By offering multiple options, negotiators show that they are open to compromise, which can build trust and make the negotiation process smoother. It also helps avoid getting stuck on one issue, as the other party can choose from several alternatives that meet their needs. In my experience, using MESOs in a work negotiation helped both parties reach an agreement more quickly because each option was carefully thought out to address different needs, and this made it easier for us to settle on one that worked for both sides. This strategy can also reveal what is most important to the other party, helping negotiators understand their priorities better. agree or disagree with the post
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