EBK OM
EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 5, Problem 8PA
Summary Introduction

Interpretation: Overall reliability of the call center.

Concept Introduction:

Reliability is the probability of a product which performs under designed and controlled atmosphere in a given period of time. This is checked to know the accuracy of the product.

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