OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 5, Problem 11PA
a)
Summary Introduction
To identify: The bottleneck point according to the current staffing plan.
b)
Summary Introduction
To determine: The capacity of the process expressed in approved cases per day.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
. To obtain your first driver’s license, you must successfully complete several activities.First, you must produce the appropriate identification. Then, you must pass a writtenexam. Finally, you must pass the road exam. At each of these steps, 10 percent, 15 percent, and 40 percent of driver’s license hopefuls fail to fulfill the step’s requirements.You are only allowed to take the written exam if your identification is approved, andyou are only allowed to take the road test if you have passed the written exam.Each step takes 5, 3, and 20 minutes, respectively (staff members administering writtenexams need only set up the applicant at a computer). Currently, the DMV staffs 4 peopleto process license applications, 2 to administer written exams, and 15 to judge the roadexam. DMV staff work 8 hours per day.a. Where is the bottleneck, according to the current staffing plan?b. What is the capacity of the process (expressed in approved cases per day)?
Justin is a carpenter and makes furniture which he sells via the internet. He needs a new machine
with steel attachments to speed up the drilling process for his work. He contacts Fixing and
Building Machines Ltd who recommends a machine which they claim is more than 10 times
quicker and stronger than his old machine.
Justin goes into Fixing and Building Machines Ltd. Before paying for the machine, he sees a sign
on the wall behind the counter that has the words “Important Information: READ BEFORE
PURCHASE! Fixing and Building Machines Ltd accepts no liability.....” in bold, red print at the
top. However, the sign is falling down from the wall and the rest of the words are obscured by a
large plant. Had Justin been able to read the rest of the sign, he would have read “....for loss
howsoever caused.”
Justin signs a document, buys this machine and takes it with him. When he tried it he found it to
be no quicker than his old one and the attachments broke. He also found that it started…
A series of thefts from your pharmacy area have occurred in the last six weeks. The director of security and the head of pharmacy services now require all persons working in the pharmacy department with access to drugs to clock out after their shifts and then go through a security check before leaving the building. Several employees have complained that they should be paid for this time because the security check is for the employer’s benefit. The director of security and the head of pharmacy services have responded that this security check is for the benefit of the employees to ensure that no one is unjustly accused.
Is either party correct?
If so, which one and why?
Chapter 5 Solutions
OPERATION MANAGEMENT
Ch. 5 - Prob. 1CQCh. 5 - Prob. 2CQCh. 5 - Prob. 3CQCh. 5 - Prob. 4CQCh. 5 - Prob. 5CQCh. 5 - Prob. 6CQCh. 5 - Prob. 7CQCh. 5 - Prob. 8CQCh. 5 - Prob. 9CQCh. 5 - Prob. 10CQ
Ch. 5 - Prob. 11CQCh. 5 - Prob. 12CQCh. 5 - Prob. 13CQCh. 5 - Prob. 14CQCh. 5 - Prob. 15CQCh. 5 - Prob. 16CQCh. 5 - Prob. 1PACh. 5 - Prob. 2PACh. 5 - Prob. 3PACh. 5 - Prob. 4PACh. 5 - Prob. 5PACh. 5 - Prob. 6PACh. 5 - Prob. 7PACh. 5 - Prob. 8PACh. 5 - Prob. 9PACh. 5 - The help desk at Triple Stacked handles calls from...Ch. 5 - Prob. 11PACh. 5 - A pharmaceutical company creates a compound with a...Ch. 5 - Prob. 13PACh. 5 - Prob. 14PACh. 5 - Prob. 15PACh. 5 - Prob. 16PA
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- The following is an excerpt from a conversation between two sales clerks, Tracy Rawlin and Jeff Weimer. Both Tracy and Jeff are employed by Magnum Electronics, a locally owned and operated electronics retail store. Suggest appropriate control procedures that would have prevented or detected the theft of cash.arrow_forwardSuppose you work in a textiles factory. You know that it's normal for machines to print an average of 12 flaws per bolt of fabric. But if there's something wrong with the machine, they will print more flaws; you use this fact to determine if a machine needs to be fixed. Fixing a machine is always a time consuming process--it can require two hours just to take the machine apart to inspect it--so you only fix them if you really think there's something wrong. A machine just printed 15 flaws on a bolt of fabric. Using the appropriate distribution function in Excel, determine the chance that this is just a coincidence and the machine is working fine? Express your answer as a decimal to four places. Include a zero before the decimal point.arrow_forwardDigital Controls, Inc. (DCI), manufactures two models of a radar gun used by police to monitor the speed of automobiles. Model A has an accuracy of plus or minus 1 mile per hour, whereas the smaller model B has an accuracy of plus or minus miles per hour. For the next week, the company has orders for 100 units of model A and 150 units of model B. Although DCI purchases all the electronic components used in both models, the plastic cases for both models are manufactured at a DCI plant in Newark, New Jersey. Each model A case requires 4 minutes of injection-molding time and 6 minutes of assembly time. Each model B case requires 3 minutes of injection-molding time and 8 minutes of assembly time. For next week, the Newark plant has 600 minutes of injection-molding time available and 1,080 minutes of assembly time available. The manufacturing cost is $10 per case for model A and $6 per case for model B. Depending upon demand and the time available at the Newark plant, DCI occasionally…arrow_forward
- Danny is buying a condo from a developer. Which of the following documents must the developer provide? a developer's inspection report a condo fee waiver for one year a prospectus an annotated floor planarrow_forwardLet's work together to reunite the cards with their owners North Africa is a country with a population of 100 million citizens and all residing within 20 provinces. It is the government's responsibility to make sure that every citizen of the country has a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of citizen's identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card". Citizens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants are also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards". Transiting from bar-coded ID book to "Smart ID Card" has been a successful project. However, there is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID card is a small card (similar size to a bank card) with a chip that can store information about the citizen, however due to its size and flexibility compared to bar-coded book there is a high…arrow_forwardPaying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure. True OR Falsearrow_forward
- A certain custom engraving shop has traditionally had orders for between 1 and 50 units of whatever a customer orders. A large company has contacted this shop about engraving “reward” plaques (which are essentially identical to each other). It wants the shop to place a bid for this order. The volume is expected to be 12,000 units per year and will most likely last four years. To successfully bid (low enough price) for such an order, what will the shop likely have to do?arrow_forwardA system administrator must make sure that changes to software don't hurt software that is already in use. The SDLC for the new software is short, so it needs to be improved quickly. Before these changes can be made, they must be approved. There will be less downtime in production before upgrades are done because of four initiatives.arrow_forwardDuring a plant start-up, the operators should go through the start up sequence quickly to reduce the downtime and increase the profitability of the plant. there should be as few operators as possible near the column to ensure that any major accidents will result in lower injuries and fatalities. the operators should fully depend on the automated start up sequence without any intervention to increase the smoothness of the start up. Othere should be as many operators as possible near the column to ensure that any operational emergencies can be safely and quickly managed.arrow_forward
- The system administrator is responsible for making sure the updated software in use in production is unaffected by the changes made by the software team. Due to the short SDLC of the revised application, new features must be implemented as quickly as feasible. These changes aren't going to happen until they're approved. It is crucial to examine the four options that may help reduce production downtime before commencing the upgrading process.arrow_forwardAssuming you are on the phone with a customer, how would you respond in each of the following scenarios. How should you ask this question when you need the customer's name? What is the most effective way to ask a question when you have forgotten the name of the customer? What is the most effective way to ask about the customer's address when you need it?arrow_forwardThe average warehouse receives, counts, and inspects thousands of items of varying shapes and sizes from hundreds of vendors whose picking, packing, and shipping practices are all different. It is not surprising that receiving can be one of the most complicated functions of warehouse processes. Errors in receiving, unlike most other errors in your warehouse, have a ripple effect. If you cannot get your receiving process running smoothly, you will run into near-future scenarios where product will be sitting on your receiving dock, or on pallets in a corner. Your pickers will waste time looking for them. Directions: List five factors to determine put-away locations for a retail store warehouse. Justify your choice of factors. How does Cross-docking help to reduce operating costs for a warehouse? Describe two key activities involved in the cross-docking process in a Walmart distribution centre where products are received in bulk from suppliers and are grouped and distributed in smaller…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,