Construct a house of quality for golf bags and suggest recommendations to make design changes to the golf bag and how the recommendations were determined. The given information is as follows:

Question

Want to see the full answer?

Answer 1

Question

Chapter 4, Problem 21P

Summary Introduction

To explain: Construct a house of quality for golf bags and suggest recommendations to make design changes to the golf bag and how the recommendations were determined. The given information is as follows:

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Pharasalia skincare Inc. has developed a new lotion that will help to improve skin ageing. Total sales of the lotion for the last year were $60,000,000. The following data have just been gathered on last year's quality- related costs. COST CATEGORY AMOUNT ($) Product recalls $625,000 Downtime due to defects 600,000 Warranty claims 420,000 Inspection of and testing of incoming materials 300,000 Product liability lawsuits 500,000 Process quality audits 350,000 Rework costs 480,000 Quality training 150,000 Process control monitoring 350,000 Transportation costs to fix customers' problems 375,000 Statistical process control 200,000 Waste 300,000 Net cost of scrap 650,000 Supplier certification 250,000 Reliability engineering 200,000 Returned products 380,000 Manufacturing inspection 150,000 1.Prepare a cost-of-quality report classifying costs into prevention, appraisal, internal failure, and external failure. Also, show costs as a percentage of total costs and total sales. 2.Write a…

Reship Solutions, Inc. has a distribution center in Cincinnati, where it receives and breaks down bulk orders from suppliers' factories and ships out products to retail customers. The different quality cost elements are shown in the table below. Classify these into the appropriate quality cost categories. Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems Amount Quality Cost Category $614,150 -Select- $10,555 -Select- $353,290 -Select- Packaging waste $75,000 -Select- Incoming product inspection $60,000 -Select- Customer complaint rework $33,000 -Select- Correcting erroneous orders before shipping $39,900 -Select- Quality training of associates $28,800 -Select- Quality improvement projects $16,205 -Select- Other waste $36,105 -Select- $12,245 -Select- Correction of typographical errors-pick tickets Compute the percentage of total quality cost for each category. Round your answers to two decimal places. Quality Cost Category…

The following table lists all costs of quality incurred by Kate's shop last year. Annual inspection costs 247000 Annual cost of scrap materials 456000 Annual rework cost 204679 Annual cost of quality training 626000 Annual warranty cost 1886000 Annual testing cost 664000 What was Kate's appraisal cost for quality last year?